• Implement a General Inpatient (GIP) contract with Huntington Hospital (a Cedars-Sinai affiliate hospital).• Collaborate with Hospital Staff Development to train clinical staff hospital-wide on GIP level of care and AccentCare services.• Network through Huntington Hospital to schedule GIP and hospice training for all departments, increasing AccentCare brand recognition.• Expand the Pasadena area territory by securing and implementing nursing home contracts, while fostering relationships with ALFs and physicians. • Led a successful sales team of eleven through coaching and training, resulting in a 25% increase in patient conversion, 25% boost in referral volume, and a 24% rise in admits resulting in an overall regional census increase of 15%.• Collaborated with Southern California site Executive Directors to achieve monthly and quarterly Average Daily Census (ADC) goals.• Increased sales performance in tenured sales representatives up to 140%.• Exceeded sales goals over a 12-month period, by an average of 185% from August 2021 to July 2022.• Expanded West L.A. territory every quarter, starting in Q2 2021 and highlighted by a 229% increase, from Q3 2021 to Q2 2022.• Mentored new hires and underperforming HCCs resulting in improved baseline knowledge and sales skills.

•Successfully gained rotation at Wellstar Atlanta Medical Center for Georgia Home Health within the first four months of employment boosting the market share from 0% to 20%.•Developed keen social media platform to engage with the community and referral partners; oversaw both Fulton and Cobb location Facebook pages.•Deliver strategic territory management for both Georgia Home Health and Suncrest Home Health.•Prospect, convert, and cultivate partnerships with physicians, assisted living facilities, skilled nursing facilities, and large clinical/hospital systems to gain market share.•Utilize EPIC to bolster and track referrals with Post-Acute Navigators across the Wellstar Health system.•Use CRM tools to manage client data and measure performance metrics (KPIs) for the territory.

•Increased yearly territory referrals and territory admissions, increasing overall territory revenue from $1.1M to $2.45M across my yearly tenure with VITAS. •Initiated and developed relationship with largest nursing home in state, netting 45% of all program nursing home-hospice admissions since 2013. •Cultivate relationships with C-suite executives, physicians, assisted living facilities, skilled nursing facilities, specialty clinics, and hospitals to elevate VITAS as a partner in the hospice market. •Create value for clients by training healthcare staff on appropriate diagnoses and prognoses. •Manage each step of the sales cycle, from account qualification to adoption of services. •Negotiate new and maintain existing contracts with hospitals and skilled nursing facilities. •Plan regular public events to provide trainings, education, networking opportunities, and connections with community members and healthcare professionals. •Execute and modify business plan and development activities as needed, effectively using all resources to drive customer growth and further annual sales goals. •Use CRM to research territory, track calls and meetings, and maximize effectiveness in sales activities.•Demonstrate technical fluency of healthcare regulations and reform to act as a resource for all clients.

•Grew relationships with healthcare partners to identify referrals and generate admissions and consulted physicians and hospitals on hospice care and solutions for specific cases or practices.•Mentored healthcare institutions and providers on current regulations, Medicare and Medicaid, and industry developments, and demonstrated the quality of VistaCare’s service provisions. •Used cold calling, networking, and marketing strategies to identify new clients and opportunities.

•Provided communications, marketing, and public relations support as an agile team member who could balance competing priorities. •Researched, prospected, and identified business opportunities to grow client base and referrals.

•Coordinate Treasury sales from beginning to end•Educate clients and prospects on Wachovia’s product offerings, pricing components and expectations•Produce pricing models for existing business, incremental business and for new business•Submit pricing changes and updates for all clients•Stay up-to-date on all client issues within the portfolio•Manage and maintain portfolio data integrity•Create working capital analysis to be used in conjunction with streamlining a clients cash flow•Aid in creating strategic sales presentations for use on client calls•Work with the legal department on client issues and risk issues•Aid in training new Treasury Sales Associates•Recognize and take advantage of all cross-sell opportunities and book sales•Lead and maintain the Request For Proposals (RFP) team through the entire process•Participate in special projects

•Achieved number one sales position in Mortgage Equity Loans (MEL) on my sales team in 2005•Utilize various prospecting and profiling resources to identify potential customer needs to sell deposit and loan products•Develop new client relationships while enhancing and servicing current ones•Experience working with small business and not-for-profit groups•Bilingual customer service in Spanish and English

•Assist active and inactive defined contribution and defined benefit plan participants from all market segments with inquiries regarding their retirement accounts•Educate plan participants on how to achieve financial security for their retirement•Stay in contact with all business units, employers and agents in order to be able to research and problem solve for participants•Mentor new employees to help orientate them to their new job environment and responsibilities•Provide information on IRS tax laws and regulations regarding retirement plans•Bilingual customer service in Spanish and English•Registered NASD Series 6 representative