Accomplished Senior Technical Analyst with significant experience that spans over 3 decades primarily within the Information Technology Industry. Recognized as a strong leader who not only meets but exceeds both client and company expectations. Thrives in environments that require the capacity to prioritize concurrent projects both calmly and efficiently. Extensive background transforming raw data into usable information in various outputs including data warehouses, reports, applications, and websites. Frequently called upon by senior leadership and technical members to provide knowledge and solutions for customers. Proven track record of managing projects that are completed ahead of schedule and within budget without sacrificing quality or accuracy. Ability to communicate with various types of people and personalities which has aided in cultivating professional relationships, diffusing situations, and having positive interactions with colleaguesAREAS OF EXPERTISE: Team Leadership | IT Industry | Customer Service | Database Management | Web Development | Troubleshooting | Servers | SQL | VB.NET | Access | IIS | Apache | ETL | SSIS | C# | HTML | ASP | Visual Basic | Data Warehouses Report Generation | Scrum Agile Methodology | Training & Development | Project Planning & Management | Architecting SELECTED ACHIEVEMENTS: * Designed and created an Access front end with a SQL back end data entry system for major Florida metro area police department.* Designed and developed IT Asset Application to track company assets, saving the company $25,000 in the first year.* Developed C# tool to allow non-technical customers to utilize GSUtil CLI
Listed skills include Customer Service, Databases, Marketing, Servers, and 21 others.