Gary Orendi Email & Phone Number

Singapore

Customer Facing Responsibilities:In sales: • Helping with sales by using successful customer examples and giving advice on how to get the most value from Mambu. • Serving as a trusted advisor on financial, technical, and legal needs for ASEAN countries (like Indonesia, Malaysia, Myanmar, Singapore, Thailand, Vietnam, The Philippines). • Finding and putting into action opportunities to sell more and different types of products on the Mambu platform to current… Show more Customer Facing Responsibilities:In sales: • Helping with sales by using successful customer examples and giving advice on how to get the most value from Mambu. • Serving as a trusted advisor on financial, technical, and legal needs for ASEAN countries (like Indonesia, Malaysia, Myanmar, Singapore, Thailand, Vietnam, The Philippines). • Finding and putting into action opportunities to sell more and different types of products on the Mambu platform to current clients.In delivery: • Setting the stage for Mambu's customers, ensuring they are primed for success as they embark on the onboarding project. • Acting as a dependable guide and the go-to escalation point during new customer onboarding projects.Mambu Internal Responsibilities: • To be at the forefront of fintech innovation, staying abreast of the newest trends, methodologies, and industry insights. • To have a top-tier acumen in the evolving landscape of integration technologies, metodologies and protocols • To amplify Mambu's presence in the APAC fintech landscape as a leading cloud banking innovator. • To infuse the voice of the customer into Mambu's product evolution, ensuring alignment with their future needs and the latest industrial developments. • To elevate the knowledge and the efficiency of the Mambu APAC sales, delivery and customer success team by unique and unconventional insights, forecasts and ideas. • To raise and test out new ideas to improve/enhance the delivery team's offering and value proposition. • To foster the Mambu culture of opennes, innovativeness and knowledge sharing. • To make the workday of fellow Mambuvians better with a dad joke. You don't have to be always that serious! Show less

Singapore

Customer Facing Responsibilites:In sales: • Engaging in the sales process by leveraging customer success stories and providing strategic advice for maximizing value with Mambu. • Acting as a reliable consultant on market-specific financial, technical, and regulatory requirements for ASEAN countries (Including, but not limited to Indonesia, Malaysia, Myanmar, Singapore, Thailand, Vietnam, The Philippines). • Identifying and executing up-sell and cross-sell opportunities to… Show more Customer Facing Responsibilites:In sales: • Engaging in the sales process by leveraging customer success stories and providing strategic advice for maximizing value with Mambu. • Acting as a reliable consultant on market-specific financial, technical, and regulatory requirements for ASEAN countries (Including, but not limited to Indonesia, Malaysia, Myanmar, Singapore, Thailand, Vietnam, The Philippines). • Identifying and executing up-sell and cross-sell opportunities to enhance value creation on the Mambu platform for existing clientele.In delivery: • Implement and oversee the initiation of new project processes to ensure successful and expedited customer onboarding. • Allocate appropriate resources to projects and tasks commensurate with their skills and competencies. • Serve as a trusted advisor and primary escalation point in new customer onboarding projects.In support/customer success: • Proactively identify and rectify inefficiencies to optimize customer margin, ensuring no compromise to the customer's experience with Mambu's services.Mambu internal responsibilities: • Leading and mentoring a diverse team of functional and technical experts across multiple locations, including Singapore and Vietnam. • Involved in the rigorous selection process of prospective Mambuvians for both functional and technical roles. • Overseeing the employee onboarding process and coordinating comprehensive training for new members of the customer onboarding team. • Regularly monitoring and assessing the performance of the APAC Delivery team members, providing constructive feedback and actionable recommendations for enhancement. • Developing a professional growth plan for the APAC Delivery application consultant team. • Providing professional and emotional support to the delivery team during periods of organizational restructuring. • Continuously serves as a cross-functional and cross-regional liaison within Mambu, fostering communication and collaboration. Show less

Singapore

Customer Facing Responsibilities:In sales:- Participating in the sales process by providing for customer success stories and advices for the value creation with Mambu.- Being a trusted advisor of market specific financial, technical and regulatory requirements for ASEAN countries (Including, but not restricted to Indonesia, Malaysia, Myanmar, Singapore, Thailand, Vietnam, The Philippines).In delivery:- Allocating delivery team to onboarding projects based on customer… Show more Customer Facing Responsibilities:In sales:- Participating in the sales process by providing for customer success stories and advices for the value creation with Mambu.- Being a trusted advisor of market specific financial, technical and regulatory requirements for ASEAN countries (Including, but not restricted to Indonesia, Malaysia, Myanmar, Singapore, Thailand, Vietnam, The Philippines).In delivery:- Allocating delivery team to onboarding projects based on customer requirements.- Establishing and participating in project governance.- Enabling the delivery team to run successful onboarding projects by eliminating Mambu internal roadblocks and being resolution oriented escalation points for customers.- Being a trusted advisor for the customer and the delivery project team in functional and technical questions.In support:- Supporting the customer success team in continuous value creation on the Mambu platform throughout the customer relationship after the successful delivery of Mambu.- Facilitating continuous improvement for existing Mambu customers by overall architectural and functional reviews.- Implementing proactive metric based solutions for increasing Mambu customers support satisfaction.- Managing sensitive support cases escalated by Mambu customers.Mambu Internal Responsibilities:- Leading and mentoring the team of highly talented functional and technical experts in multiple locations (Singapore, Vietnam).- Participating in the selection of future Mambuvians (both for functional and technical positions).- Manage the employee onboarding and trainings for new joiners in the customer onboarding team.- Facilitating process and product improvements within the organisation.- Being a cross functional and cross regional bridge among Mambu departments.- Being a facilitator (and a former cultural ambassador voted for the role by the Mambu APAC team) of the Mambu culture by knowledge sharing and humour. Show less

Singapore

Singapore

Delivery of mobile- and internet banking solutions in Asia-Pacific (APAC):- Understanding, organizing and analyzing customer’s requirements (on-site gap analysis)- System design (preparation of business; functional and logical specifications)- Supporting developers during the build phase- Creating test plan and test cases- Creating user manuals, training materials- Built phase testing and user acceptance test support- Providing training for the key system users… Show more Delivery of mobile- and internet banking solutions in Asia-Pacific (APAC):- Understanding, organizing and analyzing customer’s requirements (on-site gap analysis)- System design (preparation of business; functional and logical specifications)- Supporting developers during the build phase- Creating test plan and test cases- Creating user manuals, training materials- Built phase testing and user acceptance test support- Providing training for the key system users within the banks- Change Request Management Show less

Singapore

Same tasks and responsibilities as Senior Business Consultant at Finastra.

Budapest

Same tasks and responsibilities as Senior Business Consultant at Finastra.

Budapest

IT system developments across the MOL Group:- Participating in a Microsoft Dynamics Navision Procurement functionality implementation project in a MOL Group company.- Participating in the implementation project of Document Management System in two MOL Group companies.- Managing the implementation of a Microsoft Share Point Service based document approval system in 23 MOL Group companies. - Managing the implementation of SAP R3 and SRM ERP system developments in several MOL Group… Show more IT system developments across the MOL Group:- Participating in a Microsoft Dynamics Navision Procurement functionality implementation project in a MOL Group company.- Participating in the implementation project of Document Management System in two MOL Group companies.- Managing the implementation of a Microsoft Share Point Service based document approval system in 23 MOL Group companies. - Managing the implementation of SAP R3 and SRM ERP system developments in several MOL Group companies. Show less

Budapest

Retail lending system development and implementation:- Design the business structure of lending systems for retail banks;- Participating in the development of new lending system for retail banks;- Testing, implementing of lending system for retail banks;- Providing trainings for system users.

Assistance for the experts of the communication team of „Hungarian Season in China” during the planning of the communication strategy of the event.