Gary A. Ornopia Email & Phone Number

Brisbane, Qld, Au

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Greater Minneapolis-St. Paul Area

COOK | COMPETE | CONNECTChopRoom is a competitive cooking venue that brings companies together for team building.COOK - With 3 surprise ingredients and a pantry full of staples, you'll put your communication and decision-making skills to work and create an appetizer and an entree.COMPETE - You'll go up against a clock and other teams. Whose dishes have the best presentation, complexity, creativity, and flavor?CONNECT - A successful team building event that keeps… Show more COOK | COMPETE | CONNECTChopRoom is a competitive cooking venue that brings companies together for team building.COOK - With 3 surprise ingredients and a pantry full of staples, you'll put your communication and decision-making skills to work and create an appetizer and an entree.COMPETE - You'll go up against a clock and other teams. Whose dishes have the best presentation, complexity, creativity, and flavor?CONNECT - A successful team building event that keeps people engaged, motivated, and energized.Team building is an essential part of growing strong, innovative and happy employees in any company. Let ChopRoom do all the work while you have all the fun. Show less

Mandaue City, Cebu, Philippines

Cape Town Area, South Africa

Region Vii - Central Visayas, Philippines

Singapore

United Kingdom

Austin, Texas Area

Bristol, United Kingdom

Toronto, Canada Area

Region Vii - Central Visayas, Philippines

Company OverviewLexmark Enterprise Software, LLC provides ECM software solutions for higher education, healthcare, and government segments. It offers human resource/personnel management, employee recruitment, employee onboarding, employee management, and offboarding software solutions; employee direct access and human resource portals; and human resource compliance solutions. Lexmark Enterprise Software, LLC was formerly known as Perceptive Software, LLC and changed its name to Lexmark… Show more Company OverviewLexmark Enterprise Software, LLC provides ECM software solutions for higher education, healthcare, and government segments. It offers human resource/personnel management, employee recruitment, employee onboarding, employee management, and offboarding software solutions; employee direct access and human resource portals; and human resource compliance solutions. Lexmark Enterprise Software, LLC was formerly known as Perceptive Software, LLC and changed its name to Lexmark Enterprise Software, LLC in July 2004. The company was founded in 1988 and is based in Lenexa, Kansas. As of June 7, 2010, Lexmark Enterprise Software, LLC operates as a subsidiary of Lexmark International Inc.ImageNow works by capturing documents electronically and storing them on a central server. Once they have been captured they are inspected for quality and indexed with document keys, so they can be easily searched and retrieved. In addition to the electronic storage capabilities, ImageNow offers a powerful workflow component that can be used to process documents "electronically." Workflow can be set up to map any paper process, no matter how simple or complex, making business routines more streamlined, more accurate and faster.Primary Responsibilities: The Product Support Engineer acts as the first line of technical support for all break fix issues for Perceptive Software’s customers within the Product Support team.To view full job responsibilities of a Product Support Engineer please see attached CV. Show less

Region Vii - Central Visayas, Philippines

In house support center for Lexmark Inkjet printers. This satellite office in Cebu City opened in 2008. We were among the first Technical Support Representative that came live supporting our very own printers. Responsibilities:• Handles Level 2 Escalations• Works with Level 3 techs in resolving hard to fix issues.• Attends Weekly/ Tech Talks hosted by level 3 techs.• Provides voluntary training to New-Hires• Handled the Siebel V8 training/roll-out in TSC ISD and… Show more In house support center for Lexmark Inkjet printers. This satellite office in Cebu City opened in 2008. We were among the first Technical Support Representative that came live supporting our very own printers. Responsibilities:• Handles Level 2 Escalations• Works with Level 3 techs in resolving hard to fix issues.• Attends Weekly/ Tech Talks hosted by level 3 techs.• Provides voluntary training to New-Hires• Handled the Siebel V8 training/roll-out in TSC ISD and PE’s• Handles STD, CEO and BBB complaints/escalations• Conducts training on NEW printers (09 products, coming  Genesis, 2011 Products)• PPP Certified conducted by Jon Foley • Most of all, make my colleagues happy• Promoted Running Show less

Region Vii - Central Visayas, Philippines

Responsibilities:• L2’s are responsible for the issue resolution performance of call handling agents using the agreed performance management system process to attain mandated resolution goals of the client. They are also responsible for handling escalated customer calls to ensure immediate issue resolution; for troubleshooting, escalating system/process issues, and recommending improvements; and for performing various tasks in support of the agent’s effective resolution of… Show more Responsibilities:• L2’s are responsible for the issue resolution performance of call handling agents using the agreed performance management system process to attain mandated resolution goals of the client. They are also responsible for handling escalated customer calls to ensure immediate issue resolution; for troubleshooting, escalating system/process issues, and recommending improvements; and for performing various tasks in support of the agent’s effective resolution of customer’s issues. E.g. Coaching and technical training.Daily Duties• Emails latest client, program and company updates.• Performs MBWA and floor support• Performs service observes and live barges if needed.• Conducts coaching and mentoring• Check, monitor and process teams dispatches• Performs POST shift activities Show less

Region Vii - Central Visayas, Philippines

Responsibilities:• Studies the test plan to guarantee that he knows the objective and focus of testing.• Test development machines from end user perspective.• Documents and reports an error found in the installed software packages when running the test suites.• Reproduce the steps that were done to elicit the suspected error when asked by the developer.• Reports to the team lead any problems that may arise during the testing.• Studies the specification of the software… Show more Responsibilities:• Studies the test plan to guarantee that he knows the objective and focus of testing.• Test development machines from end user perspective.• Documents and reports an error found in the installed software packages when running the test suites.• Reproduce the steps that were done to elicit the suspected error when asked by the developer.• Reports to the team lead any problems that may arise during the testing.• Studies the specification of the software driver.Skills: Show less