● Implemented sales and customer support model utilizing partners that scale revenue quickly.● Signed up national partners to utilize our product with their customers.● Designed contracts with volume commitments in multi-year deals.● Created partner technician & sales training via ILT, app & eLearning.● Utilized value-based selling to close 1st deal with global airline.● Created sales decks and worked with marketing to target vertical industries.● Designed internal process to support our partners with post-application issues.● Designed and managed on-site pilots to test product nationally.

● SaaS & Services for Technical Education● Managed Cisco, Dell & VMWare sales and implementation teams.● Responsible for managing Sales, Customer Success, Marketing and Sales Operations.● Implemented sales processes and procedures that have increased sales team efficiency.● Field Sales – Segmented into New Business & Account Management.● Marketing – Worked with Agency to design new website, marketing campaigns & lead generation efforts.● Sales Operations – Implemented SFDC, Discover.org & GovSpend and designed compensation plans.

● Led Saas sales team that consisted of field-based enterprise reps as well as inside mid-market teams.● Implemented Value Based Selling to increase renewals and drive new customer acquisition.● Served as executive sponsor, lead strategist and negotiator for largest accounts ● Designed Salesforce dashboards to increase visibility into pipeline and forecast.● Restructured field sales by aligning team to vertical markets and named accounts targeted toward compliance, IT and business development to focus on growth areas.● Implemented new account planning process to increase renewal rates (increased renewal rates from 73% to 92%)● Increased new business by 25%● Worked with marketing on sales plays and expanding digital marketing efforts to drive inbound calls.

● P&L responsibility for $95M/year sales organization ($73M retention & $22M growth)● Responsible for management, talent acquisition and development 5 regions.● Collaborated with internal teams, including marketing, pricing, HR, sales operations and finance teams. Regularly involved in planning and restructuring activities to promote engagement and effective performance strategies.● Coached and mentored teams in business development approaches, decision making and relationship building.● Trained Customer Success Managers in development strategies and nurturing client relationships, building them into quota-carrying individuals.

● P&L responsibility for $25M/ sales organization, managing three regions. Rebuilt 100% of the team and rehired new reps in the first year. This resulted in 78% growth in 2010 and 76% in 2011).● Managed customer needs utilizing effective conflict resolution strategies to meet customer needs.

● Successfully merged 100% of customer base to Skillsoft NETg platform during and after acquisition within 12 months.● Reorganized and integrated three sales teams in 2007, eliminating redundancies and misalignment.● Led the consolidation of 3 independent sales teams into one team.Reorganized and integrated three sales teams in 2007, eliminating redundancies and misalignment.Oversaw commercial management and set regional goals and objectives for sales targets, pipeline strategies and outcomes.

Regional Vice President, Sales ● Managed several territories and ranked as the #1 Regional VP in 2001, 2003, 2005 and 2007.● Built $22M annual revenue through effectively managing 15 field employees of both direct and support sales team.Vice President, Leadership Solutions ● Created and managed sales channels, growing revenue from $0 to $45M.● Supported Thomson NETg’s acquisition of Harcourt in 2000 through a successful transition.