Professional Market Research Manager, Innovation Practices, Working On Quickbooks
Mountain View, California, Us
Given the explosive growth of the QuickBooks business, and bare-bones research staffing, I had to wear many research hats, and, thus, helped power this prosperity from numerous vantage points. Most years I drove neuroscience advertising and visual system research, brand health measurement, global market assessments, claims, pricing & lineup, acquisitions, marketing mix modeling, naming, segmentation, web measurement, applying new-school data visualization to old-school surveys, and much more. Most work was done in multiple countries.Four of my greatest hits that fueled QuickBooks growth:1. Building an ongoing case for spending more in top-of-funnel by leading our marketing mix modeling and campaign measurement. Each year, I have been at the data-centric core of the spending increase requests, which were all approved.2. I was the first to quantify pricing upside using Van Westendorp, Gabor-Granger, and scenario-building that blended internal data with these tried-and-true pricing methodologies. The financial benefit to the company is hundreds of millions of dollars.3. Years of top-of-funnel work made me instrumental in helping to educate, inspire, and empower our two new global-scale creative and media agencies, culminating in "Backing You" being the most successful campaign in QuickBooks history. I was the only person who had worked on all three prior campaigns and provided the stability, information-handover, and perspective needed to help prevent new internal and external people from making old mistakes.4. Each year, I've inspired teams to reallocate $1 million + of their dollars into research, backed by my exceptional track record of delivering unifying insights that drive results and inform good decisions. How my co-workers described me: "a magician", "an engine that makes this place run", "a true master of your craft", and my favorite … “Alexa for the QuickBooks division, except you are more helpful than Alexa".