Gary Bruce work email
- Valid
- Valid
Gary Bruce personal email
Senior Business Analyst with extensive experience in Insurance, Superannuation & Banking. Proven experience in legislative change, process improvements & system enhancements.Skilled in Agile & Waterfall methodologies having worked in traditional project environments and with Scrum teams on technology projects. Also have experience working in hybrid project environments.Recognised by others as able to maintain good relationships with technology & business stakeholders, while being a calming influence in a high-pressure environment.Key Strengths:• Utilises strong organisational, planning and communication skills towards improving operational efficiency.• Management of business & technology stakeholder relationships across multiple platforms & teams.• Requirements gathering.• Workshop facilitation.• Proficient in MS Outlook, Word, Excel, Powerpoint, Project, Visio, Jira, Confluence.
Suncorp Group
View- Website:
- suncorpgroup.com.au
- Employees:
- 13260
-
Delivery ManagerSuncorp GroupToowoomba, Qld, Au
-
Stream LeadSuncorp Group Jun 2024 - PresentFCC - Remediation of deregistered companies. Delivery of ongoing deregistered companies solution
-
Senior Business AnalystSuncorp Group Oct 2022 - Jun 2024Guaranteed Lending uplift project to ensure compliance with BCCC recommendations & ABA Banking Code around support of vulnerable customersFCC - Remediation of deregistered companies. Delivery of ongoing deregistered companies solution
-
Senior Business AnalystRobotham Consulting Feb 2022 - Present
-
Senior Business Analyst1886 Consulting Feb 2022 - Oct 2022 -
Senior Business AnalystResolution Life Feb 2022 - Sep 2022Rolled out Regulatory Governance framework for ASIC & APRA returnsIntroduced new APRA SRF705.0, SRF705.1 & SRF706.0 returnsImplemented tactical RG97 solution -
Business AnalystMlc Life Insurance Feb 2017 - Nov 2021Brisbane, Queensland, AustraliaAs a Business Analyst team, I worked with project teams to deliver a variety of initiatives and as a member of the NAB Engagement team, managed relationships with stakeholders across the NAB & MLC businesses.I also continued to provide ongoing support to IDS team in 2017 as they bedded down their new processes to manage online issuesProjects:- Delivery of new ATO reporting regime – Member Account Attribute Service (MAAS) and Member Account Transaction Service (MATS)- SME for MAAS & MATS on the Sanagi project, to migrate MLC Life products from NAB infrastructure to MLC Life systems- Delivery of Project Eagle, updating collateral to reflect the change of ownership with the sale of NAB Wealth to IOOF. This involved having system letters & forms updated, as well as off-system collateral in team share drives, Sharepoint, Confluence etc. Included performance of User Acceptance Testing & Post Implementation Verification. -
Business Analyst, Online DeliveryMlc Life Insurance Jul 2016 - Feb 2017Brisbane, AustraliaProvided second-tier support of the MLC Insurance website for administration teams & advisers by completing high level back-end system modifications and initiation of minor/major system enhancements.Investigation of issues, liaising with technology, product & platform system support teams as appropriate to resolve issues. Raised defects and enhancements to the website for implementation by technology. Performed PIV & UAT as end user of the website (simulating customer / adviser login)
-
Online Delivery AnalystMlc Australia Oct 2015 - Jun 2016Brisbane, Australia -
Senior Business AnalystMlc Limited May 2015 - Sep 2015North SydneyAs Senior Business Analyst, delivered Anti-Money Laundering & Counter-Terrorism Financing (AML/CTF) legislative changes to the online investment application. This implementation also included delivery of Foreign Account Tax Compliance Act (FATCA) legislative changes. In addition, implemented changes to expand Office Level Access for Advisers & their staff.
-
Online Delivery AnalystMlc Limited Jun 2012 - May 2015As an Online Delivery Analyst, provided second-tier support of the MLC, Wealth MLC & Plum websites for administration teams & advisers by completing high level back-end system modifications and initiation of minor/major system enhancements.This involved providing support to Service Centres and other customer-facing areas in responding to client and adviser irritants; investigating and resolving breakdowns; collating feedback for suggested improvements; investigation and development of enhancements and proactively identifying process and technology improvementsAlso acted as liaison between frontline staff and various technology stakeholders across the business.
-
Business Support Project CoordinatorMlc Limited Jan 2005 - Jun 2012This team within MLC was responsible for the compliance and development of the MLC Traditional legacy insurance and superannuation products. Within this role I was responsible for enforcing legislative changes to our products when they deemed to be impacted. These changes sometimes involved technology changes in which I was required to work closely with our technology partners to achieve desired system changes to remain compliant. Mostly these changes impacted the business processes; I would work closely with administrators and team managers to establish new administrative processes and procedures.
-
Senior Customer Service ProviderMlc Limited - Queensland Enquiries Team Jul 2000 - May 2005Involvement with Business Planning processes within the Traditional Business Unit, lead to chairing a Feedback Committee of six people to regularly survey admin staff. This feedback was then used to address issues & improve morale within the team.
-
Customer Service ProviderMlc Limited - Secondary Market Team Jan 1998 - Jul 2000Responsible for the processing of claims and alterations related to the transfer of ownership of MLC Traditional policies through the secondary market. My depth of understanding of MLC Lifetime administrative processes enabled me to handle the wide variety of processes utilised in the Secondary Market Team.
-
Customer Service ProviderMlc Lifetime - Traditional Administration Team Sep 1996 - Jan 1998
Gary Bruce Skills
Frequently Asked Questions about Gary Bruce
What company does Gary Bruce work for?
Gary Bruce works for Suncorp Group
What is Gary Bruce's role at the current company?
Gary Bruce's current role is Delivery Manager.
What is Gary Bruce's email address?
Gary Bruce's email address is ga****@****m-lc.nl
What skills is Gary Bruce known for?
Gary Bruce has skills like Business Analysis, Financial Services, Stakeholder Management, Business Requirements, User Acceptance Testing, Insurance, Teamwork, Training, Process Improvement, Policy, Business Process, Business Process Improvement.
Who are Gary Bruce's colleagues?
Gary Bruce's colleagues are Sourabh D, Wayne Pacey, Hendrix L., Darren Wharton, Apoorva Ravindra, Aimee Ross-Taylor, Adam Birrell.
Not the Gary Bruce you were looking for?
-
Gary Bruce
Senior Building Services Coordinator – Services - Buildings And Property Division - Monash UniversityClayton, Vic1monash.edu -
-
1fcac.qld.edu.au2 +614575XXXXX
-
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial