Responsible for the coordination of soft cost activities related to construction site development and modifications on various wireless infrastructure projects. This position includes researching proposed locations for viability while verifying zoning requirements, permit procedures and fees in relevant jurisdictions. Duties also included coordination of architectural and engineering design efforts to meet client budgets and scope of work requirements in accordance with federal, state and local laws and ordinances. The position also entails contract and lease negotiations, submission of rates for proposals (RFP) and management of contracted vendors while tracking  and reporting progress of deliverables to clients.

Sold and facilitated training products and safety materials to large and mid-size companies in order to satisfy government regulations in accordance to industry safety standards such as OSHA and NIOSH. A great deal of business to business consultation and sales experience focusing on recurring revenue options and growth strategies within existing customer base and external opportunities. Delivered training using various methods from in-person, instructor led to virtual and online training options that combined instruction and on-site, hands-on skills checks direction, and inspections and/or safety audits. Specialized and certified in training health and safety course such as First Aid/CPR, Hearing Protection, Forklift Operation, Respiratory Protection and products such as AEDs, workbooks and masks, gloves and First Aid cabinets and emergency bags. In addition, coordinated the scheduling of courses and inspections with internal training specialist, sales teams members and third-party contracted specialists.

Business to business representative acquired new customers from an assigned geographic territory and/or a set of prospects. Lead all aspects of the sales process from prospecting to RFP to price negotiations, while calling upon other company sales resources to assist in solution development, proposal delivery, and implementation. Marketed freight brokering and logistics services as a means of creating efficiencies while delivering cost effective solutions. Referred opportunities for growth in products and services to other company sales resources as appropriate. Managed new customers’ implementation by directing company resources and by managing customers’ expectations and satisfaction with the implementation process. Develops a strategic plan to service new accounts with coordination of company assets and third party agreements in association with customer requirements. Ensures a seamless transition of customer responsibility to the tactical and operations teams following a successful onboarding of new business.

Owned and operated a local State Farm branch office. Grew existing book of business through various marketing efforts that included warm lead management, outbound cold calls, community outreach and networking opportunities. Gained extensive knowledge in the fields of property, life, health and business insurance as well as was instrumental in increasing productivity in the areas of consumer lending including mortgages, credit cards and vehicle loans. Office also specialized in investment options and acted as financial consultant/advisor in retirement planning as well as short term and long term saving with mutual funds, annuities, certificates of deposits, and other personal asset acquisitions. This position included all aspects of business cynergy from lead generation, to sales, to servicing of each account. Also responsible for facilities management and all aspects of human resources including payroll, benefits, recruiting, training and development.

Managed outsourced team of 55 Event Representatives across North Texas, Oklahoma and Northern Louisiana region while acting as liaison to third party staffing agency. Duties included the recruitment, hiring and ongoing training of national retail sales force charged with increasing performance in over 140 Big Box retail accounts. Cultivated and maintained relationships with management and associates of assigned national retail accounts with regards to inventory, merchandising and customer service needs in order to ensure brand integrity and service standards. Key aspects of the position included event scheduling, preparation and execution while delivering on company initiatives through achievement of specific metrics. Studied various business models, tracked performance, programs and events based on implemented strategies and products that in order to increase ROI and cost per gross sale.

Developed and maintained various National Retail Account relationships acting as brand ambassador while influencing and motivating third party staff to increase T-Mobile sales, service and overall footprint.. Primary accounts were Walmart and Radio Shack and duties included training and coaching on proper sales techniques of products that included rate plans, features and devices while maintaining brand integrity. Also responsible for merchandising and verification of planogram specifications. Inspected locations to insure proper adherence to sales policies, procedures and customer service standards.

Facilitated training of newly hired retail employees for Dallas-Ft. Worth market as well as controlled daily operations of mobile telephone retail store outlet. Generated new store traffic while and motivating sales team to meet monthly sales quota. Track and analyze sales trends while creating atmosphere for best sales potential. Also in charge of handling human resource issues, inventory control, cash and credit management. A great deal of inside and outside sales experience as well as troubleshooting and resolution of customer service issues.

Provided general ledger support and variance analysis for Surveillance and Reconnaissance Division. Reviewed and prepared statistical and analytical reports for outlook on recommended solutions to business problems associated with cost and earnings variations. Also responsible for short-term forecast and long-term plan in regards to sales and earnings analysis. Interaction with program and senior management to resolve customer issues as well as general ledger maintenance and integrity.