Enterprise Application Administrator (Iii)
CurrentPerforming professional and technical work in the delivery of support to end users in the organization about how to use various types of software programs efficiently and effectively in fulfilling business objectives. Troubleshooting complex applications and software for all users, such as operations, development, and other business units. Responsible for creating and deploying feedback mechanisms for end users, analyzing results, making recommendations for support process improvement, and implementing changes.Proving able to work independently and in a team to troubleshoot, perform root cause analysis, identify, and isolate technical issues. Performed under limited supervision of the Systems Integration Manager and evaluated while in progress and upon completion through direct observation, discussion, review of established procedures, and achievement of desired results.
