V.P., Operations
Ontrac Overhead Door Co., Inc.
Responsible for driving operations and sales while establishing new territories and enhancing organizational expansion, pursuing customer service excellence and client loyalty, propelling market share and visibility in the manufacturing and installation segments. Improved business capabilities through effective management methodologies and continuous process improvement, integrity-based selling and a commitment to nurturing performance and productivity.• Key leader in identifying and prioritizing initiatives meeting customer requirements and expectations, managing and mentoring Sales and Support Teams driving consistent revenue growth an average $1.5M year over year, to current revenue of more than $13M.• Expanded organizational market share and presence through implementation and administration of Costco/Amarr Lead Generation Program, including the development of Territory Schedules, Lead Generation and Follow-up.• Key Principle, leading and mentoring front office administration and the design of all Logistics, Methodology and Costing Protocol to include inventory line item and sub-assembly coding and Asset/Inventory Allocation through the development, installation and maintenance of an extensive and comprehensive MAS200 Accounting System.• Managed full design and implementation of New Construction Tracking System, ensuring accurate allocation of resources, assignments, and management of accounting, revenue, profitability and expenses.• Created and implemented Point Value System designed to encourage competition, track productivity, bid projects responsibly, determine fair sales commissions, and ensure fiscal profitability at the job installation level.• Drive all back office and warehouse Safety Programs in accordance with CALOSHA and Regulatory Compliance Requirements.• Develop and deliver all Sales, Support and Installation Training Programs ensuring consistent branding and messaging across geographically dispersed Teams and Sales Territories.
