Conceived and developed a unique process delivering a consistent pre owned product on time and within budget. Consistency in our product has given the sales force higher confidence in presentation, higher levels of acceptance with clients and resulted in record sales of nearly triple the number of sales. Policy adjustments are only a fraction of the cost prior to our aggressive now process. Leveraging on the new process has brought our dealership to a leadership position in both Orange and San Diego Counties. We now sell more pre owned vehicle than any Honda dealer in Orange and San Diego Counties and receive the highest acheivement awards from our corporate parent companies. Peripherally, the process has developed positive results in employee and vendor satisfaction in the form of revenue and acheivement of our collective goals. Our vision of making Buena Park Honda the best place to work and do business is a reality.

Service department leadership with focus on developing effective sales paths and processes resulting in measurable growth and profit. Integration of service processes that build a strong foundation attracting customer loyalty and employee accountability.