> Operate a city bus to all local, state and federal laws and regulations. > Assist customers with the proper routes they need to arrive at their intended destinations. > Train new drivers on routes and safety procedures. > This position requires great customer service and patients while dealing with heavy traffic. > Educate customers and general public about routes and information about Sarasota County.

> Certified as a trainer for the Red Cross, instructed several classroom courses that included simulations, new volunteer orientation, and the ERV (Emergency Response Vehicle) volunteer training which included classroom and a road test in the Emergency Response Vehicle. > Performed monthly inspections of the fleet of vehicles in the Manatee County area, and located and numbered all the vehicles in the Mid Florida Region going from coast to coast for the national headquarters.> Contacted local vendors for equipment service and repairs. > Promoted Hurricane Expo’s and Community Disaster Education events. > Educated the community about how to prepare for disasters or hurricanes as well as to recruit new volunteers. > Built and maintained community and governmental partnerships. Joined with 2 Counties to create a Coalition within a 6 month period> Great steward of the donor dollar for the American Red Cross ensuring each dollar was use to fulfill their Mission. > Maintained and kept records of the Emergency Response Vehicles and all other vehicles assigned to that county.> DAT (Disaster Action Team) member Coordinator: ensured they had the proper tools and training they needed to perform their duties. DAT members would help clients who were affected by disasters such as a home fire by providing emergency services. Examples of services were emergency shelter (3-4 nights in a hotel) food and clothing. This was to help with their immediate needs right after the disaster has occurred.> Facilitated monthly DAT meetings.> Scheduled DAT volunteer availability on a bi-weekly basis.> Helped manage a Disaster Recovery Center during Tropical Storm Debby in Hernando/ Citrus County.

> I began with the company as a receiver and shortly moved into the quality assurance department. > Performed cycle counts throughout the facility and checked on the receiving department for proper receiving, such as the correct item and quantity.> Performed checks in the picking department to ensure proper picking of product, correct item and quantity. > Performed checks in the shipping department to see if the proper product was being loaded on the right trucks and the load quality was performed correctly. Also ensured the trailers were loaded by DOT regulations for weight distribution.> Transferred to Florida from Indiana to help set up new 1.4 Million SQ FT Warehouse.> Was promoted to team lead which was also a floating supervisor were I would run reports to ensure the team members were maintaining performance levels, other reports were receiving quantity availability and shipping performance levels of the day.> Assisted new supervisors with these reports and monitoring the amount of product waiting to be brought in the facility. > Maintained a presence on the floor at all times to be available for the team members and to ensure proper loading in the shipping department.> Helped the operations managers with special loads to be sent to customers or other distribution centers. > Monitored the trailers to ensure the team members were loading the trailers to obtain maximum weight and cube per load.> Would oversee clean up, storage and shipment of hazardous materials from spills that would occasionally happen in the facility.> Performed other duties as requested.>Programs used were Red Prairie, Microsoft Office Suite, Kronos, Diamond Phoenix, WMS, and Database.

> I operated the bus to all local state and federal laws and regulations.> I assisted customers with finding the proper bus to arrive at their destination. > Customer Service was a major part of my role besides driving the bus. This was achieved by engaging guests, providing additional information about the local area, positive attitude, and being empowered to go above and beyond to help the guest with issues or problems they are having or by having direct contact with management who could assist them. > I was also called upon at times to perform other duties working closely with the guest.