Gary Raizes Email & Phone Number

San Rafael, CA, US

I assist Escrow companies, Lenders, Loan Officers, and Real Estate Agents in finalizing their transactions by delivering outstanding, friendly, accurate, on-time, and reliable loan signing services.I personally walk borrowers thru the important loan documents and make sure that all dates, initials, and signatures are completed to ensure fully executed.

Business consulting services for increasing customer retention and revenue generation. Providing Salesforce.com sales and customer support automation, product management and streamlining of business processes.

Concord, California, US

(6 month contract thru Talent Space, Inc.)Managed Salesforce.com Lighting Upgrade and other Banking projects (Wires, branch closure, and Operations Center Construction). Projects were both strategic and operational, with direct reporting of project status to executive management team.Executed end-to-end project management in a highly flexible environment.

• Performed Cyber-Security course product research, pricing, evaluation, competitive comparison and differentiation.
• Led creation of business operations policies and strategic direction.
• Engaged in Sales, Business Development, marketing collateral creation and contract negotiation.
• Managed the software development life cycle (SDLC) of course creation and online delivery system.Security Centric is a developer of online computer security training courses delivered in an interactive hands-on.

Pleasanton, California, US

• Managed 10 person teams in the creation of interactive online Game-Based learning courses.
• Introduced Agile and SCRUM methodologies and implemented JIRA and Confluence for projects which increased team communications and collaboration, streamlined processes and greater project visibility.
• Management of physical and virtual Data Center server farms.
• Provided Sales Enablement, Marketo Marketing Automation, and Online CyberSecurity lab course research, design, function checking, and authoring.
• Introduced strategies for automating virtual machine deployments in Toolwires' Data Center which resulted in a 25% savings of person resources, increased scalability and customer satisfaction.
• One of my projects, The OUSD Virtual Medical Healthcare Internship course, won an International Serious Play Award.Toolwire develops, hosts, and supports online interactive experiential learning technologies. These.

• Collaborated with customers on creating custom Salesforce.com software enhancements.
• Managed the full product lifecycle, including conceptualization, requirements gathering, design, development, testing, implementation, and support. Custom software was designed with an emphasis on customer's business.
• Created Strategic SAAS, Appexchange App support, and e-admin service offerings.
• Design, creation, sales and support of CloudPDF application, which is available on the Appexchange. (Merge Salesforce.com data into an existing PDF template.)Ninth Wave Solutions is an Appexchange Partner. The company.

• Managed Professional Services team. Recruited, trained, mentored other consultants. Served as Executive Sponsor for Salesforce.com customer implementations.
• Product Manager: Worked with clients in requirements gathering and design of product. Engaged and led development team in technical specification documents, software development, and quality assurance testing. Assisted.
• CRM configuration and integration expert. Integrating Salesforce.com with backend databases and applications. Very early adaptor of developing and integrating with Salesforce.com. (Apex, Visualforce, dataloader, SOAP.
• Created innovative business service offerings to Salesforce.com customers and partners: E-Admin services, data deduplication, mortgage integration, document generation, tier 1 & 2 support services for appexchange.
• Managed day to day Business Operations related to Sales orders and renewals, customer relations, and contract negotiations. Nurtured strategic relationships with customers, vendors and partners. Ninth Wave Consulting.

Salesforce.com business partner who provided consulting and software development services. (Business merged with another company and become Ninth Wave Consulting Group.)

US

Start-up, Enterprise Knowledge Management software development company. Responsible for managing customer relationships, conducting client meetings, and providing Project Management, Product feedback, Business Process Analysis, Software Implementation (Portal & Desktop), and End-User training.(Knowledgetrack merged with Enfish)

Start-up, Enterprise Knowledge Management software development company. Responsible for managing customer relationships, conducting client meetings, and providing Project Management, Product feedback, Business Process Analysis, Software Implementation (Portal & Desktop), and End-User training.

Bachelor Of Science - Bs

Novell And Microsoft Certification, Computer Science

General Studies, Theater Arts