Gary Raub Email & Phone Number

Cary, North Carolina, United States

Cary, North Carolina

• Test Manager, User Acceptance Testing (Oct 2017 – May 2021)Test Lead for a team of Business Subject Matter experts through the testing of a new Call Center Support Implementation consisting of components that include a.
• Create the test scenarios based on Functional Specifications, and design documents to be executed during the test execution phase
• Manage the defect process with the internal test team as well as the external vendor partners to ensure that all issues identified had proper resolution.
• Provide tracking and status to the Siemens Business team, and Executive level management
• Manage the necessary corporate Quality Requirements were met (Entry, Exit Criteria, Final Test Reports, Requirement Traceability Matrix)
• Coordinate the Triage activity for the Hypercare process as the implementation moved to the production phase

Research Triangle Park, NC

• Part of new emerging Watson cognitive technology, as an analyst on solutions for Medical policies, Oncology and Life Insurance domains.
• Analyzed experiments, identifying enhancements to development teams to improve solution accuracy.
• Partnered with client subject matter experts, optimizing training process and data for ground truth to train system.
• Performed production analysis, implementing improvements back into technology and training process.

Research Triangle Park, NC

• Led 15-member distributed test team in delivery of a complex Configuration and Change Management web-based application through multiple product cycles.
• Authored and maintained detailed master test strategy document, verifying all stakeholders had understanding of the completeness of coverage.
• Participated in design review activities, ensuring thorough understanding of project scope by defining sizing and coverage with product ownership and development.
• Minimized bottlenecks by balancing team workload, mentoring and providing cross-training opportunities to improve efficiency.
• Created and executed detailed test scenarios, covering positive, negative and edge cases.
• Collaborated across functional teams in transition from waterfall to agile methodologies, served as test scrum master and represented in scrum of scrums.

IBM - Research Triangle Park, NC

• Directed large globally distributed test team in end-to-end process of major Siebel internal CRM implementation through multiple releases and deployments.
• Coordinated test team participation in design review, sizing, scenario creation and execution and deployment phases to provide full understanding of key processes.
• Performed complex workflow and data interfaces testing, improving production environment usability and value.
• Mentored new testers from other geographies that joined the team, maximizing efficiency of resources.
• Ensured test coverage met customer expectations by coordinating with customer UAT team.

Research Triangle Park, NC

• IBM Personal Computer Division:Served as software preload test lead for Microsoft Windows operating system contract tester team that tested preloads, recovery media and software integration for 26 languages worldwide.
• Increased success rate from 55% to 90%+ in the first year by implementing consistent set of guidelines that improved test coverage and tester accountability.
• Delivered multiple projects within schedule, achieving business revenue targets.

Research Triangle Park, NC

• IBM Personal Computer Division:Lab Technician supporting the following areas;
• Thermal testing
• Acoustic testing
• EMC testing
• General lab support to Mechanical Engineering, and Product Engineering labs

Endicott, NY

lab technician in a hardware technology lab. main responsibilities were to build test harnesses, perform test measurements, and inspections, and analyze failure in printed circuit card and high density connector systems.

Norwich, New York

Quality Control Engineer - Managed Non conforming materials from manufacturing - Quality Control inspection of parts under manufacturing

Cortland, NY

Materials testing (plastics, metallurgical) for typewriter product