Gary Dawes
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Gary Dawes Email & Phone Number

General Manager Operations at Self Employed
Location: United Kingdom, United Kingdom, United Kingdom 9 work roles 5 schools
1 work email found @idnet.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Current company
Role
General Manager Operations
Location
United Kingdom, United Kingdom, United Kingdom
Company size

Who is Gary Dawes? Overview

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Quick answer

Gary Dawes is listed as General Manager Operations at Self Employed, a company with 19 employees, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a work email signal at idnet.com and a matched LinkedIn profile for Gary Dawes.

Gary Dawes previously worked as Learning Business Partner - Continuous Improvement at Saga Plc. and Senior Learning Partner - Insurance at Saga Plc.. Gary Dawes holds Training Practice from Cipd Qualifications.

Company email context

Email format at Self Employed

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{first}{last}@idnet.com
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Profile bio

About Gary Dawes

I am an accomplished Learning and Development professional with over 15 years of experience in spearheading and executing effective L&D initiatives. As a seasoned manager, I possess the agility and decision-making abilities required to prioritise and deliver solutions that align with the strategic goals of regulated organisations, including operating remotely.My track record demonstrates expertise in operational organisation and the successful implementation of learning programs across on-site, hybrid, and remote work settings. I am dedicated to empowering individuals, teams, and organisational leaders, to achieve outstanding, measurable outcomes through a strong collaborative work ethic.

Listed skills include Training, Coaching, Training Delivery, Customer Experience, and 11 others.

Current workplace

Gary Dawes's current company

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Self Employed
Self Employed
General Manager Operations
United Kingdom
Website
Employees
19
AeroLeads page
9 roles

Gary Dawes work experience

A career timeline built from the work history available for this profile.

Learning Business Partner - Continuous Improvement

  • Supporting c.1000 colleagues across the Insurance OperationReporting to Head of Learning – Insurance
  • Streamlined learning pipeline processes, successfully enabling agile and reportable insights for significant change projects impacting the Insurance operation. Established a new framework for how to create a learning.
  • Operational planning for learning delivery and creation for all Insurance business units, aligning initiatives with organisational goals. Planning and execution alongside stakeholder engagement, including the launch of.
  • Leadership of a team of 6 Continuous Improvement Learning lead project managers, fostering a culture of high performance. Creation and embedding of standards for ways of working
  • Management and delivery of improved onboarding programmes to support hybrid and remote working teams –new approach to sales and services to allow multi-skilling, moving away from an outdated approach to single skill.
  • Stakeholder engagement to ensure buy-in to learning programs that meet business objectives, establishing a framework that brought senior stakeholders into the conversation for the first time
Jun 2022 - Nov 2023

Senior Learning Partner - Insurance

Reporting to People Director – Learning and Talent· Management and planning of strategic learning objectives across Sales, Service and Claims divisions· Redesign and launch of all learning programmes from face to face classroom to virtual/digital platforms to support new remote working during and post Covid-19 pandemic. A complete rebuild of all learning.

Apr 2020 - Jun 2022

Learning Partner - Insurance Sales

Senior role involving the delivery of strategic objectives relative to both Saga Services and Saga Group.Reporting to Director of Learning and Development · Design and delivery of face-to-face residential leadership development programmes for 600 senior and middle managers· Created B2C sales performance program across the Insurance and Holidays businesses.

Jan 2018 - Apr 2020

Training Manager

Folkestone, England, United Kingdom

· Design and delivery of a management leadership programme meeting ILM accredited standards. · Implementation of a performance coaching standards programme for >90 managers. · Leadership of a team of 35. Multi-faceted team including specialist roles of e-learning, management development, on-boarding, change and performance coaching for 900 staff· Creation.

Dec 2016 - Jan 2018

Customer Experience Manager

Folkestone, England, United Kingdom

6 month secondment to lead new department and implement customer feedback process from call centre contactsReporting to Director of Customer Experience and Agent Development· Set up process to record, report and recommendations for survey feedback for business consideration· Implementation of customer survey response process and systems· Reporting on root.

May 2016 - Dec 2016

Sales And Services Senior Training Consultant

Folkestone, England, United Kingdom

Role created and expanded based on performance resultsReport to Director of Customer Experience and Agent Development and Training Manager · L&D Lead on sales effectiveness program delivering £6m benefit in a 3-year period. New approach to call handling designed for all customer facing staff · Implementation of Performance management strategy across 90.

Sep 2012 - May 2016

Sales Training Consultant

Folkestone, England, United Kingdom

Reporting directly into Director of Sales and Training Manager· Accountable for design and delivery of an internal sales programme for over 800 staff · Successful design and implementation of a new 6-week induction programme for sales and services staff using improved learning theory· Creation and implementation of manager coaching and 1-2-1 development.

Oct 2007 - Sep 2012

Sales Business Trainer

Folkestone, England, United Kingdom

  • Reporting to an Operational Manager and Sales Training Consultant
  • Delivery of all onboarding programmes achieving 100% accuracy scores
  • Coaching for performance and knowledge support across 150 staff
  • Creation and delivery of sales improvement tools across 10 operational managers
  • Co-ordinate training for new call centre operation
  • Design and deliver training to meet regulatory requirements for all operational staff
Apr 2004 - Oct 2007
Team & coworkers

Colleagues at Self Employed

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5 education records

Gary Dawes education

Hnd, Business And Finance

Canterbury College

A Level, Business, English Literature

Walmer Secondary

Training Design And Development

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L&D Consultancy

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FAQ

Frequently asked questions about Gary Dawes

Quick answers generated from the profile data available on this page.

What company does Gary Dawes work for?

Gary Dawes works for Self Employed.

What is Gary Dawes's role at Self Employed?

Gary Dawes is listed as General Manager Operations at Self Employed.

What is Gary Dawes's email address?

AeroLeads has found 1 work email signal at @idnet.com for Gary Dawes at Self Employed.

Where is Gary Dawes based?

Gary Dawes is based in United Kingdom, United Kingdom, United Kingdom while working with Self Employed.

What companies has Gary Dawes worked for?

Gary Dawes has worked for Self Employed and Saga Plc..

Who are Gary Dawes's colleagues at Self Employed?

Gary Dawes's colleagues at Self Employed include Sue Brodie, Kiran Kamble, Shannyn Jeffrey, Mohit Kumar, and 井上芳樹.

How can I contact Gary Dawes?

You can use AeroLeads to view verified contact signals for Gary Dawes at Self Employed, including work email, phone, and LinkedIn data when available.

What schools did Gary Dawes attend?

Gary Dawes holds Training Practice from Cipd Qualifications.

What skills is Gary Dawes known for?

Gary Dawes is listed with skills including Training, Coaching, Training Delivery, Customer Experience, Financial Services, Insurance, Employee Training, and Training Needs Analysis.

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