Advise principals for property management systems of Expedia capabilities for the global hotel and vacation rental marketplace, and identify capabilities best suited to enhance business objectives.Monitor and evaluate daily/weekly progress and recommend best practices for continued success.Provide details for important technical updates, information on new feature adoptions, and perform first-level triage for connectivity issues.Work closely with account, integration… Show more Advise principals for property management systems of Expedia capabilities for the global hotel and vacation rental marketplace, and identify capabilities best suited to enhance business objectives.Monitor and evaluate daily/weekly progress and recommend best practices for continued success.Provide details for important technical updates, information on new feature adoptions, and perform first-level triage for connectivity issues.Work closely with account, integration, onboarding, product, and development teams to ensure high level API service and support. Show less

• Manage host integrations with the Vrbo marketplace to enhance their online booking platform• Troubleshoot host issues with internal teams to ensure optimal integration performance• Communicate updates with hosts and internal stakeholders throughout the project lifespan• Provide hosts with best practice recommendations for optimal success• Track host performance and provide data to leadership teams

Primary contact for national and international colleges and universities to implement assessment software through web and onsite trainings. I worked closely with institutions to develop detailed project plans that outline key implementation goals, specific tasks to achieve those goals, and defined responsibilities of participating stakeholders. I was wholly responsible for pre-implementation tasks including deployment, data import, remote authentication, hierarchy configuration, and… Show more Primary contact for national and international colleges and universities to implement assessment software through web and onsite trainings. I worked closely with institutions to develop detailed project plans that outline key implementation goals, specific tasks to achieve those goals, and defined responsibilities of participating stakeholders. I was wholly responsible for pre-implementation tasks including deployment, data import, remote authentication, hierarchy configuration, and communicating best practices to partner institutions.My additional responsibilities include attention to the following:● Communicate technical concepts and issues with partner institutions directly.● Communicate directly with Product Consultants to initiate and schedule implementation of functionalities per the project plan.● Follow up on implementation tasks with Product Consultants to ensure timely project completion and updates project plans regularly for real-time reporting.● Analyze project plans individually and collectively to forecast project completion and identify potential process improvements internally and externally.● Escalate implementation roadblocks to Manager of Products for conflict resolution.● Communicate any project risks to partner institutions.● Demonstrate familiarity and knowledge relating to regional and professional accrediting agencies in higher education and quality assessment practices to guide partner institutions throughout implementation.● Facilitate discussions with stakeholders at partner institutions to increase visibility of assessment practices through Tk20 Marketing (e.g., webinar proposals, conference presentations, white papers, case studies, etc.).● Regularly update reference information for Sales team Show less