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I'm an innovative, influential Director of Operations with a tenure of success supporting cross-functional teams with identifying and eliminating obstructions to maximize profitability. Known for strategically cross-collaborating between departments to establish servicing goals, training programs, and financial plans to achieve company-wide compliance and operational excellence. Built a reputation for scaling operational processes, training staff on new process rollouts, and strategic product management. Acquired cross-functional experience in the Sales, Auto Financing, and Manufacturing IndustriesProfessional highlights:● Streamlines policies and procedures by eliminating process impediments: Pioneered an exclusive banking partnership between dealership and locally accredited federal credit union to increase profitability by 10%.● Empowers cross-functional teams to achieve goals within large-scale, multi-functional teams: Cross-trained staff to establish the finance department for a newly launched single point dealership.● Thrives in stressful environments with high-volume workflow and ever-shifting priorities: Exceeded company record by increasing per retail unit by $211 and service contract penetration of over 75%. AREAS OF EXPERTISE• Automotive General Manager • Federal & State Compliance • Staff Development• IT Service Management • Sales Management • Policies & Procedures• Written & Oral Communication • Vendor Negotiation • Process Deployment
Capital Companies, Capital Automotive
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Southeast District ManagerCapital Companies, Capital AutomotiveClearwater, Fl, Us
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Variable Operations Dealer Development District ManagerCapital Automotive Warranty Dec 2018 - PresentEstablishing relationships with Automotive Franchise partners across an assigned 5 state district to improve KPIs. Devised strategic management variable operations policies, routines, and compliance procedures. Manage partners’ business plan for Finance & Sales departments. Coach partners’ personnel on product sales process, compliance and F&I Menu presentations to exceed benchmark goals.Key Accomplishments:● Achieved 18% increase in partner profit sales goals across district.● Nominated to write training manuals for dealer partners management staff.● Increased client base in the district by 15%.
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Finance /Delivery/ Sales ManagerFelix Sabates Ford Jan 2016 - Jan 2018Founded the Blue Oval delivery department: Oversaw budget management, sales management, and financial planning across the finance and delivery department. Generated product sales/funding to maximize transaction profits. Develop and perform sales training courses to improve both sales and F&I KPIs.Key Accomplishments:● Multitasked and supervised multiple departments to support process developments.● Developed an ongoing “customer we-owe” process to decrease after sell chargebacks by 6%● Increased CSI scores to exceed Ford Motor Company benchmark.
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Finance DirectorGroup 1 Automotive Rock Hill Toyota Mar 2012 - Apr 2016Headed Finance Department forecasting, budget planning, and process deployment. Expanded upon decades of leadership experience in the financial, training and sales fields to cultivate new business managers into top sales performers. Key Accomplishments:● Pioneered a banking partnership with Arrow Pointe FCU: Increased finance penetration by 6%.● Exceeded dealer per retail unit record by producing $1897.00 per unit at 66% finance penetration.
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Finance Director/Sales ManagerDick Dyer Toyota-Scion Jun 2009 - Feb 2012Columbia, Sc, UsOversaw a $3.6M annual budget finance department in the sales sector. Established policy and procedure guidelines for sales management and finance department. Negotiated sales of finance, insurance, and intangible aftermarket products. Cross-trained 3 business managers and 20+ sales associates. Additionally 2003-2005 Key Accomplishments:● Generated a monthly personal gross profit average of $123K while governing jr. associates. ● Achieved a record service contract penetration of over 75% and exceeded the 43 year per retail unit record by $176.● Coached courses on needs assessment, closing techniques, time management, and follow up. -
Nc/Sc F&I Account ManagerMetrotech F&I Agency Mar 2008 - Mar 2009Presided over a territory spanning three states and encompassing 22 accounts. Prospected new clientele and recruited management for client base: Rolled out newly revised compliance strategies based on federal and state regulations. Established accountability protocol and managed client goals to determine shortfalls.Key Accomplishments:● Selected by senior management as primary trainer for new and existing sales management team.● Increased customer base by 20% in 6 months.● Achieved 30% increase in sales across territory.
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Area Sales ManagerWells Fargo Auto Finance Mar 2007 - Mar 2008Established and enriched business relationships with franchise automobile dealers by promoting advantages of selecting Wells Fargo Auto Finance over competitors. Developed and implemented marketing strategies and budget guidelines for sales territory. Key Accomplishments:● Led team to achieve status of top 5 producing volume regions in the indirect auto lending branch. ● Achieved 27% market share above former Area Sales Manager.
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Finance DirectorJim Hudson Toyota Jan 2005 - Feb 2007Established finance department for a newly launched single point dealership. Oversaw and configured sales process, procedures and electronic forms and funding guidelines. Key Accomplishments:● Integrated a contract delivery and ACH funding procedure that increased daily cash flow.● Achieved 28% higher finance profits over initial first year projected budget goals.● Exceeded 2005 profits 150% in 2006 by creating a culture of accountability among leadership.
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General ManagerBedford Ford Mercury 2000 - 2003Dealer operations leader for variable, fixed and accounting. Governed all marketing and advertising. Collaborated with manufacturer, vendor, and lender relationships.Key Accomplishments:● Established new ownership branding and community outreach in community.● Achieved a monthly sold retail unit increase of 35 units in first 90 days.
Gary Hampton Skills
Gary Hampton Education Details
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HendersonvilleMarketing
Frequently Asked Questions about Gary Hampton
What company does Gary Hampton work for?
Gary Hampton works for Capital Companies, Capital Automotive
What is Gary Hampton's role at the current company?
Gary Hampton's current role is Southeast District Manager.
What is Gary Hampton's email address?
Gary Hampton's email address is gi****@****ail.com
What is Gary Hampton's direct phone number?
Gary Hampton's direct phone number is +180345*****
What schools did Gary Hampton attend?
Gary Hampton attended Hendersonville.
What are some of Gary Hampton's interests?
Gary Hampton has interest in Kayaking, Traveling, Fishing, Movies, Classic Cars.
What skills is Gary Hampton known for?
Gary Hampton has skills like Customer Retention, Customer Satisfaction, Forecasting, Sales Operations, Sales, Sales Management, Negotiation, Sales Process, New Business Development, Finance, Training, Customer Service.
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