Gary Rodgers Email & Phone Number

London, United Kingdom

Showing the most interesting places and historical pubs & features in the London Docklands area. Stops for history, stories, beers & genuine ‘pub grub’.

London, United Kingdom

UK/Worldwide

Researching and leading holidaymakers on worldwide adventuresLiaison with all suppliers to ensure efficient use of services contracted by Titan. This includes hotels, airlines, local guides, restaurant staff, coach companies/drivers and moreUtilising online software for invoicing and other tour related administrationEnsuring the advertised itinerary is.

Worldwide

* Leading groups of seasoned travellers on holidays to destinations worldwide-from coach tours to cruises* Providing local information and customer care* Pre tour logistics planning including destination research, co ordinating airport transfers, reconfirming hotel rooms and building rapport with ground suppliers-from local guides to hotel and cruise ship.

London/UK/USA/Australia

• Key Expertise
• Passion and drive for flawless delivery- a keen eye for detail means no aspects ofservice are ever overlooked or forgotten
• Event, hotel and restaurant staff training and supervision
• Provable ability to organise others and work efficiently under pressure
• Adept at communicating effectively- utilising integrity, tact and clarity-across all cultures
• A passionate ‘foodie’ with an in-depth knowledge of food and drinks

London, United Kingdom

At this award winning &quirky restaurant that excels at providing unique exotic foods from alpaca to zebra my achievments and duties included:* Opening and closing duties* Up selling of food and beverage* New staff training* Sales and marketing (I designed several campaigns including discount flyers and mail shots to those on our database)Troubleshooting.

Worldwide

Researching and management of both UK and European tours by railUtilising my sense of humour, organisational abilities and creative ability to 'think on my feet' to add value to the holidays of my guestsDestination research including finding fun and different things to do during free timeEnsuring the itinerary is followed and make decisions on any ad hoc.

UK/Europe

• Management of one to six day holidays within the UK and Europe for an awardwinning travel company with a diverse customer base, including international students,single travellers, agents and families
• Research and design of interesting and fun commentaries (both on board coaches andduring walking tours) regarding historical, social and cultural information
• Responsibility for the training of more than 12 new Tour Managers
• Designed and implemented new ‘Tour Manager Guides’-tour specific informationguides for new staff and to ‘capture’ known information within the business
• Increased company revenue by over £5000 p/a by way of suggesting, designing, promotion and sales of optional free time excursions (e.g. The Moulin Rouge cabaret in Paris and walking tours in several European.

Somerset House

Maintaining and upgrading customer and supplier relationsSourcing of more cost effective suppliersAdding value to on site events using my creativity and intuitionOverseeing cost control and quoting procedures

Worldwide

• Research and leading of tours world wide for an award winning leader in railbased holidays. Their client base consists of mostly well travelled British &international guests
• Coordinating all aspects of the tour in accordance with the specified itinerary
• Development of information and advice for free time options and providing entertaining coach commentaries
• Always ensuring customer care & health and safety is at the forefront
• Liaison with local suppliers to ensure contracted services and the advertised itineraryare delivered
• Feedback and ideas to the operations and customer relations teams-often resulting innew initiatives (e.g. itinerary changes)

London & UK Wide

The Admirable Crichton is a prestigious, London-based event catering & party design company specialising in Royal, high society, corporate & private events throughout the UK and Europe.My role involved working alongside Party Designers, contractors, venue managers and clients to guarantee the successful delivery of events and effective staff supervision.

London (Wembley & Emirates Stadiums)

Management, logistics planning and troubleshooting within member restaurants and corporate boxes on match days and at private events. Staff briefings, training and motivation. Organising room set ups, stock controls, liaison with chefs and clients. Customer care & problem solving. Overseeing bar and banqueting operations in a very busy environment for up.

London

-Ensuring the Event Summary sheet timings and all details were followed -On the spot staff training-Customer care -Problem solving and event logistics-Liaison with chefs & outside suppliers to ensure an excellent & practical service-Following relevant health & safety and food hygiene guidelines

Sydney, Australia

* Design & management of corporate & private events across several venues within an iconic landmark venue* Responsibility for overseeing all location film shoots* Participant in a company re-branding project* Technical & creative input to stage productions & events* Help designing & stage management for the 2000 Millennium celebrations

Sydney, Australia

* Design of bespoke themed corporate events, parties and weddings* Ensuring event brief was delivered on time and on budget* Research & locating unusual suppliers including performers, staffing companies, unique venues Lighting design, fireworks, sound and unique entertainment* Event Management-from concept to conclusion* Projects included events from.

Manly, Australia

Assisting the GM in overseeing all operational requirementsStaff training, motivation and supportEnsuring all health and safety and food hygiene requirements were met Introduction of sales growth incentives, new initiatives and special promotions e.g. St Patricks Day eventLiaison with chefs and other suppliers to ensure menu profitability and excellent.

FT Lauderdale, USA

* Assisting the GM is running a very busy branded restaurant within a major shopping mall* Training of all new floor staff* Back and front of house liaison* Customer Care, up-selling and meeting health and hygiene standards

Higher School Certificate

Activities and Societies: BandMember of school band Involved in class debates

Higher School Certificate, Various, Hsc (Equivalent To Uk A Levels)

Activities and Societies: School Orchestra, debating team