Gary Russell Email and Phone Number
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Best described as a dynamic information security leader, Mr. Russell is both a committed and visionary Director of Information Security / Incident Management with 15+ years’ experience in enterprise information security. Committed to protecting valuable company assets, Mr. Russell provides insight into modern security solutions and best practices to keep the organization safe from all internal and external threats to security. Providing thought leadership to the field of information security and incident management, Mr. Russell champions the systems-wide selections, implementations, trainings, and monitoring of best-in-class security tools. Known by his peers as a genuine change agent, Mr. Russell has a heart for transcending organizational excellence by driving both individual and collective success among internal and external stakeholders through bridging the gap between limiting opportunities and uncapped potential for long-term success. Providing mentoring to associates, Mr. Russell pioneers growth, inclusion, and performance optimization for all teams and direct reports. Since 2000, Mr. Russell has been employed with American Airlines working on large-scale information security projects that revitalize the security roadmap and objectives for enhancement. He governs the performance and outcomes of four cross functional teams including IT Situational Analysis, IT Incident Management / Cybersecurity Incident Management, Situational Awareness Engineering, and Change Management. His academic credentials include a Bachelor of Science in Engineering / Information Technology from Southern Methodist University and another degree in Biology and Biological Sciences from the University of North Texas. Additionally, he holds the following certifications in the field: FEMA Incident Command System Certification, FEMA Fundamentals of Emergency Management Certification, and ALIVE @ Work Leadership Development Program Certification. Just one conversation with Mr. Russell and you will be amazed by his unmatched skillset in all thing’s data security, threat detection, incident, and vulnerabilities management. Eager to advance in his career, Mr. Russell is currently open to discussions concerning leadership opportunities.
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Senior Manager Cybersecurity & Technology Risk ManagementAmerican Airlines Jul 2018 - PresentDallas-Fort Worth, Texas, UsAMERICAN AIRLINES – DALLAS, TX 2000-Present SENIOR MANAGER CYBERSECURITY & TECHNOLOGY RISK MANAGEMENT (2018-PRESENT) Govern operations for the American Airlines IT Global Situation Center consisting of four cross functional teams including IT Situational Analysis, IT Incident Management / Cyber Security Incident Management, Situational Awareness Engineering, and Change Management. Oversee the development and architecture of technical products designed by these teams. These products include the following AIOps/Machine Learning, Application Performance Monitoring, Synthetic Transactions, Alert Communications, Change Management and Big Data/Log Transport. Hold responsibility for $50M+ operational and $30M+ project budgets. Spearhead all technical project operations with over 100+ stakeholders between operations, engineering, architecture, projects, and service delivery. Key Results Delivered: Mitigated mean-time resolving high severity incidents consistently for the last six years by 20% or more each year. 27% reduction in 2023 and 36% reduction in 2022. Addressed 3,650+ calls and reports of high severity incidents in 2023 triaging each call within an average time of 15 minutes and paged out the first notification. Obtained 100% observability coverage for all vital and critical apps (known as applications critical to operate a flight). Remediated $1MM+ vulnerabilities across AA systems in 2023; the goal was only 500K. Renegotiated contracts to render significant cost savings including over $2MM with the Microsoft Enterprise Agreement, over $1MM with the Adobe Enterprise Agreement, and replaced 58K desktops and laptops after the merger with US Airways. -
Senior Information Technology Manager Enterprise Desktop Architecture & EngineeringAmerican Airlines Sep 2012 - Jul 2018Dallas-Fort Worth, Texas, Us Championed the success of teams responsible for 55K+ end-user devices, desktop operating systems, desktop/laptop applications, enterprise audio/visual email, SharePoint, and desktop hardware. Performed general operations concerning the management of vendors and vendor relations, contract negotiations, delivery, and budgeting. Motivated, trained, and coached a workforce dedicated to customer and project excellence. Offered opportunity feedback to advance employee contributions. Supervised the design and development of technical solutions. Responsibilities include vendor management, contract negotiations, people development, project delivery, and budgeting. -
It Manager Real Time Analytical Systems It Infrastructure & ArchitectureAmerican Airlines Mar 2009 - Jul 2012Dallas-Fort Worth, Texas, UsDuties include leading a team of 16 Engineers and Architects in real-time analytical systems. Responsibilities include infrastructure engineering, architecture and design of systems for American Airlines internal customers who include Revenue management, Capacity Planning, Cargo, and Maintenance & Engineering. -
Information Technology Infrastructure Team LeadAmerican Airlines Jan 2002 - Mar 2012Dallas-Fort Worth, Texas, UsDuties include leading a team of 16 Engineers and Architects in real-time analytical systems. Responsibilities include infrastructure engineering, architecture and design of systems for American Airlines internal customers who include Revenue management, Capacity Planning, Cargo, and Maintenance & Engineering. -
Information Technology Desktop SupportAmerican Airlines Jan 2000 - Jan 2002Dallas-Fort Worth, Texas, UsSupported windows desktops and windows servers for American Airlines internal customers capacity planning, revenue management, legal, and executives. -
Information Technology Training CoordinatorTexas School Of Business & Technology Jan 1998 - Jan 2005Duties include the preparation of classes and labs for all MCSE, MCSA, and MCDBA related courses.
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Information Technology ConsultantSabre Corporation Nov 1998 - Mar 2000Southlake, Texas, Us -
It ConsultantSabre Corporation Mar 1998 - Nov 1998Southlake, Texas, UsWindows desktop engineering support for capacity planning. -
Windows EngineerBurlington Northern Santa Fe Jan 1997 - Mar 1998Windows field engineer supporting Ft. Worth operations center.
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Operations ManagerDillard'S Jan 1987 - Mar 1997Little Rock, Ar, UsResponsible for all department store operations.- Staffing- Billing/Invoicing- House/Keeping- Shipping/Receiving- Customer relations
Gary Russell Skills
Gary Russell Education Details
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Southern Methodist UniversityInformation Technology -
University Of North TexasGeneral
Frequently Asked Questions about Gary Russell
What company does Gary Russell work for?
Gary Russell works for American Airlines
What is Gary Russell's role at the current company?
Gary Russell's current role is Sr. Manager Cybersecurity & Technology Risk Management.
What is Gary Russell's email address?
Gary Russell's email address is gr****@****msn.com
What is Gary Russell's direct phone number?
Gary Russell's direct phone number is +162682*****
What schools did Gary Russell attend?
Gary Russell attended Southern Methodist University, University Of North Texas.
What skills is Gary Russell known for?
Gary Russell has skills like Healthcare Information Technology, Process Improvement, Healthcare, Ehr, Hipaa, Leadership, Hospitals, Information Technology, Strategy, Project Management, Emr, Healthcare Information Technology.
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