Responsible for moving customer products/inventory on time, safely, cost efficiently, intact and damage free.• Assuring safety is the foremost priority for anyone who may have interaction with my work which includes but not limited to FedEx employees, client employees, and the general public who may be sharing the road with me. • Maintain and document required bill of lading, hazmat and truck placards to properly document any hazards the load may contain.• Accurately maintain detailed Hours of Service (HOS) on the Electronic Logging Device (ELD).• Responsible for ensuring customer products are properly/safely loaded on FedEx trailer, providing internal and external employees a safe unloading process.• Direct professional communication with internal and external customer/clients to assure delivery expectations are met.• Provide options and solutions for problems various internal and external customer/clients were experiencing.• Served as a mentor/trainer for new city drivers• Continuous learning assuring all trainings, certifications and company strategy knowledge are current.

City DispatchResponsible for coordinating timely movement of freight to meet customer demands, through dispatching, supervising, and scheduling pickup and delivery of freight. • Ensured company and all drivers operated within federal, state, and local regulations. This included hours of service and all pertinent DOT regulations.• Customer Point of Contact on day of delivery communications, setting pickup and delivery expectations for external and internal clients and managing and solving any problems that may occurred.• Removed driver impediments to assure they had what was needed to work at full capacity and be successful in providing timely customer pick up or delivery.Hub SupervisorResponsible for managing and redistributing freight coming in from all other centers in Florida, assuring a quick and safe turnaround for the customer.• Managed the overall process around unloading and loading trailers assuring weight was distributed, product was protected, and employee were safe.• Accountable and successfully managed specific gate times for each of the drivers, assuring they did not go over their hours-of-service regulations.• Managed dockworkers and shuttle drivers providing ongoing feedback and regular reviews.Inbound Supervisor/Outbound SupervisorManaged a team, working freight coming into or going out of the city, supervising dockworkers and drivers responsible for handling inbound or outbound freight assuring a safe and productive environment. • Successfully met daily close out times for each shift.• Maintained and documented employee training certifications• Responsible for making sure the customer product was secured and any DOT hazardous material requirements documented.

City DispatchResponsible for coordinating timely movement of freight to meet customer demands, through dispatching, supervising, and scheduling pickup and delivery of freight. • Ensured company and all drivers operated within federal, state, and local regulations. This included hours of service and all pertinent DOT regulations.• Customer Point of Contact on day of delivery communications, setting pickup and delivery expectations for external and internal clients and managing and solving any problems that may occurred.• Removed driver impediments to assure they had what was needed to work at full capacity and be successful in providing timely customer pick up or delivery.Hub SupervisorResponsible for managing and redistributing freight coming in from all other centers in Florida, assuring a quick and safe turnaround for the customer.• Managed the overall process around unloading and loading trailers assuring weight was distributed, product was protected, and employee were safe.• Accountable and successfully managed specific gate times for each of the drivers, assuring they did not go over their hours-of-service regulations.• Managed dockworkers and shuttle drivers providing ongoing feedback and regular reviews.Inbound Supervisor/Outbound SupervisorManaged a team, working freight coming into or going out of the city, supervising dockworkers and drivers responsible for handling inbound or outbound freight assuring a safe and productive environment. • Successfully met daily close out times for each shift.• Maintained and documented employee training certifications• Responsible for making sure the customer product was secured and any DOT hazardous material requirements documented.