- Client Relationship Management: Building and maintaining strong relationships with clients, understanding their needs, and acting as the primary point of contact.- Sales and Revenue Growth: Identifying opportunities to upsell or cross-sell telecommunications products and services to existing clients, thus contributing to revenue growth.- Account Planning: Developing account strategies and plans to achieve sales targets and ensure client satisfaction.- Technical Knowledge: Understanding the telecommunications products and services offered, including network infrastructure, voice and data services, and emerging technologies.- Contract Negotiation: Negotiating contracts, pricing, and terms with clients, ensuring that agreements are mutually beneficial.- Problem Resolution: Addressing client concerns, troubleshooting technical issues, and coordinating with internal teams to resolve problems promptly.- Market Analysis: Staying informed about industry trends, market developments, and competitor activities to identify opportunities and threats.- Reporting and Documentation: Maintaining accurate records of client interactions, sales activities, and forecasts. Providing regular reports to management.- Customer Satisfaction: Ensuring that clients are satisfied with the telecommunications services, and taking proactive steps to improve their experience.- Team Collaboration: Collaborating with sales, technical, and support teams to deliver seamless services to clients.- Revenue Forecasting: Predicting future revenue from assigned accounts and communicating these forecasts to management.- Compliance: Ensuring that all contracts and transactions comply with relevant laws and regulations.= Account Retention: Focusing on retaining existing clients and preventing churn by delivering exceptional service and value.- Training and Education: Keeping updated with the latest telecommunications technologies and sharing this knowledge with clients when relevant.

- As a Product and Sales Activation (PSA) I work as part of a specialised team helping customers/companies find their presence online by helping them understand the true benefits of our GCS (Google consumer solutions) advertising solutions. - I consult with customers and sellers across the EMEA (Europe, Middle East, and Africa) region on core product solutions across Search, Shopping, and Video to help them drive profitable customers and retain high-value customers.- I help develop and evolve the future strategy and go-to-market (GTM) approach for the retail business for our Google Customer Solutions programs.- I work with cross-functional teams across Google, both within PSA and beyond, to grow and develop our business.

· Empowering sales teams by creating and shaping training initiatives, including presentations of products and services.· Engaging employees with interactive train-the-trainer sessions to improve their national sales performance. · Build & foster relationships and influence teams at all customer levels by deriving sales growth strategies.· Showcasing and presentation of solutions or products to potential customer groups.· Management and development of customer key accounts.

Area sales manager regionalised in the main Dublin region, specialising in the I.M division of Samsung Ireland.· Management of sell outperformance across several key accounts. · Monitor and track commercial performance and provide market insights to steering committee (senior leadership).· Engaging in new ways to influence brand sales while sharing best practices to enable my team.· Devise & monitor investments and calculation ROI.· Manage and drive regional sub-teams to increase sales performance in my area and for the business.

· Reporting of retail accounts & feedback to area management to recommend improvement strategies.· Solution designing for technical challenges in the retail spaces. · Creation of reports and dashboards for retail activities and customer migrations to allow national account managers to improve the purchase driven decisions.· Managing and maintaining marketing solutions in retail spaces, to the keep & build relations to the end customers.· Onboarding new startup customers by showcasing the technologies/services to enable the best startup experience.

Key Account Sales Executive for Nikal Steels Ltd. Nikal Steels are a UK based company with a separate branch located in Navan, Co. Meath, Ireland. Nikal Steels” are a vastly expanding company who cater and stock all types of Stainless Steel Products for the Irish market.· Managing a list of key clients and increasing revenue streams and seizing new client opportunities.· Consulting with prospective clients and start-up accounts to further build client base and relationships. · Presenting and selling our portfolio of products/services.· Purchasing and fulfilling the product and order management according to the aligned timelines.· Aligning objectives and forecasting sales opportunities with prospective clients.

“O2 Telefonica” is one of the largest Domestic, European, Latin American and Asian telecommunications companies and provides a wide range of communications services while providing exceptional customer service at its heart· Winner of numerous company/regional sales initiatives.· Consulting with up and cross-selling opportunities during the daily face to face client handling.· Providing best in-store customer experience while also handling customer requests and complaints. · Exceeding individual KPI targets while influencing the overall team sell-out targets.· Reaching out to consumer/business leads & perspective opportunities.

- Communicating regularly with management, colleagues, suppliers and customers. - Achieving production goals and objectives assigned by management. - Ensuring the cleanliness and proper stocking of inventory in the work area.- Working in accordance with all safety regulations of the warehouse.- Coordinating work with fellow workers and other team members.- Promoting and selling products to current and prospective customers.

- Presenting and selling company products to current and prospective clients.- Achieving sales goals and objectives assigned by Sales Director.- Coordinating with company staff to achieve company objectives.- Establishing and maintaining new and established client relationships.- Participating in marketing events such as trade shows. - Devising new ways to promote the company such as website design, radio advertising etc. - Handling customer queries as well as identifying and resolving any of their concerns. - Liaising regularly with suppliers and various other groups.

- Delivering exceptional customer service.- Adhering to lawful requirements by checking identification of customers to ensure they are of legal age for the purchase of alcohol and tobacco products. - Liaising with colleagues to guarantee the effective provisions of customer service.- Communicating regularly with suppliers. - Management of stock levels, ensuring a sufficient supply.