Supporting global IT strategy, providing strategic guidance in the midst of ongoing transformation. Implementing technologies and processes that create global capabilities instrumental to Mohawk's success.

Implemented co-created and harmonized program delivery and compliance processes, corresponding tools, data, and talent structures across the enterprise.

Established a standardized approach for program management across the enterprise, utilizing effective technologies and processes. Responsible for creating PMO capabilities and enhancing the SOX framework. Partnering with stakeholders across IT and the business to develop and execute strategic initiatives impacting local and global teams

Key accomplishments:Identified opportunities and strategies that drove change adoption improvementCoached enterprise functions and impacted executives to drive awareness and proficiency of new tools, policies and frameworksIncreased the diversity represented in leadership and execution rolesFacilitated portfolio annual financial planning, achieving year over year expense reductionLead program teams in the development and execution of delivery scope resulting from regulatory, risk management, internal audit

Key accomplishments:Accountable for the execution of a defined portfolio of programs for Enterprise Operations and CAO portfolios.Golden Spoke performance award recipient. Led change delivery teams to structure complex enterprise programs and resource teams to execute program or product life-cycle activities.Led teams to establish strategic plans pursuant to regulatory and compliance requirementsCreated strategy to partner with sponsors and executive stakeholders to develop and execute change.Member of Enterprise Portfolio Delivery office working teams to develop change champion adoptionEstablished routines to ensure portfolio business leadership support and engagementCreated reporting packages customized to the needs of supported leadersLed portfolio preparedness for annual business case development and funding approvals Duties and responsibilities:• Manage day to day activities associated with portfolio of 50+ strategic, enterprise-wide investments, with $185 million in approved funding• Influence and negotiate with executive management in the prioritization, funding and approach to delivering programs• Work with leaders to develop strategy on business, product and change delivery needs by analyzing profitability, policy, programs and staffing to ensure optimal results• Coach delivery leaders through initiating and delivery strategy for agile projects or programs• Own routines and controls to oversee project staff and their identification of requirements, development of plans and strategies, and program/project controls related to risks and their remediation• Lead in a matrixed environment to create strategies that optimize results while ensuring compliance with government regulations and enterprise policies• Manage talent pipeline and performance, including application of leadership objectives, assessment of competencies, emotional intelligence, servant leadership, business acumen, customer mindset, and risk management

Key accomplishments:Worked with division leader to facilitate leadership round table and resulting annual strategic plan.Developed division staffing model to secure approval for incremental additions of critical roles to support growth.Represented division on Capacity Planning Working Group to champion our needs and drive adoption of best practices.Empowered team members to create Best Practices Knowledge Forum and drove division's performance objectives roll-out.Assumed ownership of Enterprise Shared Services and Stakeholder Relations portfolios.

Key accomplishments:Hired, developed and coached Project Managers on various PM methodologiesBuilt operational practices, strategy and toolkit for use by PM teamDeveloped portfolio management governance program used by senior leadershipManaged Lean Six Sigma engagements resulting in positive changes for operators and customersLed project to select, refit and occupy expanded facilities, ensuring operational readinessSenior Agile Product Owner for collections and contact system used by call center associatesChange Management Practitioner for enterprise strategic projects

Key accomplishments:Implemented Lean Six Sigma strategies to optimize processes and remove waste.Led team through new state openings and operational readiness given new funding channels.Represented division as subject matter expert to software engineers and development teams.

Key accomplishments:Merged disparate processes to centralize customer facing operations.Managed relationship with CarMax retail locations throughout the US.Created and implemented late stage, in house collections and external repossession strategies.

Key accomplishments:Created and deployed policies and procedures for associate use. Developed approach to annual budget and forecasting.Selected and implemented national network of legal and collection agency vendors.