Gary Simson Email & Phone Number

New River, Az, Us

Phoenix, Arizona

-Front of House (Server) and Back of House (Line Cook) experience. -Fast paced environment with a demand for accuracy and efficency.-Team environment, take care of your sever and kitchen team and they will take care of you. It may not be your customer today, but they will be yours tomorrow.

Glendale Luke Afb, Arizona

Honor Graduate from MOS School - Meritoriously promoted to Lance Corporal.OEF 11.2 Fire Control Team, JTAC.Received Combat Action Ribbon. Duties:Analyze mission route and identify possible issues with team leaderSubject matter expert on vehicle capabilitiesRepair any vehicle 1st echelon issuesComplete weekly and monthly PM’sCross trained as Gunner, Radio Operator, and JTAC

Phoenix, Arizona Area

Property and Casualty Insurance Licensed - Presented and clearly explained insurance policy options to members based on their needs and goals, while always providing the needed coverage to protect the membership. - Pursued education and training programs to continue professional development that would allow for an ongoing commitment in delivering a superior level of customer service for the members.

-Managed a team of 25+ Reservations Agents-Created a development plan for each agent to increase scores in performance expectations-Created the new Team Scorecard spreadsheet which utilized more formulas and required less points of input from the supervisor. -Helped with New Voting Member Orientation and answered any questions the members had about reservation sales.

Tempe, Arizona

-Responsible for staffing on small - medium sized projects.-Conducted recruiting initiatives at University of Arizona (UofA) and Arizona State University (ASU).-Assisted in application packaging projects.-Trained in Microsoft Office Sharepoint Server (MOSS) and assisting in related migration projects.

Phoenix, Arizona

This was an experimental department and testing ground tasked with generating additional revenue channels for the World Wide Sales (WWS) account managers. The mindset being the "Big Fish"​ accounts were not giving WWS and more importantly our hotel owners a winning edge over our competitors. We needed to find the small and medium sized accounts and grow them into new sales accounts and once matured transition to a WWS account manager. Fiscal ’07 Goal: 300 New Corporate Accounts October 2007 500 new corporate accounts had been acquired.2007 ROI was 12:1 and 20% above goal. -Assisted in designing email campaigns, direct mail campaigns, and corporate partnerships. Both acquisition and retention based.-Worked closely with internal IT team to harvest and better identify hot leads from our own data. -Provided weekly reports showing results of campaigns, # of incoming leads, # of qualified leads, # of opened accounts, and revenue produced by opened accounts.

Phoenix, Az

- Provided tier one support for domestic hotels, and tier two support for international hotels. - Maintained message delivery systems to ensure all reservations, changes, and cancellations were delivered to our domestic hotels. - Assisted the hotels in trouble shooting MDT/SSL (Message delivery software) and the VSAT (Satellite) equipment. - Helped guests in connecting to SpeedLinks HSIA. Required knowledge of multiple operating systems. (At the time being Windows 95, 98, ME, 2000, XP, OS 9.x, OS 10.x, and any of the Linux OS's) While also working with onsite hotel staff in troubleshooting our own software and hardware issues that were contributing to any guest SpeedLinks complaints. -