My aim is to put to best use my accurate personality, quick learning capabilities and organizational skills to help an organization excel in their work.
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Front Office ManagerBornetaBarcelona, Ct, Es -
Assistant Front Office ManagerBorneta Jul 2024 - PresentBarcelona, Catalonia, Spain -
Front Office ManagerK+K Hotels Sep 2023 - May 2024Munich, Bavaria, GermanyInterim Front Office Manager -
Front Desk Shift LeaderK+K Hotels Aug 2021 - Aug 2023Barcelona, Catalonia, Spain• Reservations: check-in and check-out, processing of new reservations• Training: training of new hires, supervision of Front Desk staff, performance evaluation and feedback to managers• Customer Service: answering phone calls and emails, handling special requests• Guest Relations: ensure guest comfort, find quick and satisfactory solutions to complaints• Concierge: provide tourist information, make restaurant reservations, sell tickets for tourist attractions through online platform and voucher system -
Connectivity Manager And Head Of Back OfficeApartments2Be Jul 2020 - Aug 2021Barcelona, Catalonia, Spain• In-depth involvement with OTA connections, working in partnership with account managers.• Provide IT support to staff with PMS, CRM, CM; create training videos for starters and property owners.• Proactive involvement in building the new corporate website• Building the brand image (social networks, website, corporate documentation)• Oversee the daily work of the reservations team• Inspect and check the rental properties
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Reservations AgentApartments2Be Sep 2019 - Jun 2020Barcelona Area, Spain• Responsible for pricing and market analysis reports, generating revenue through market research tools• Manage PMS, CRM, Channel Manager (XML) and OTAs• Processing reservation requests, handling payments• Regular contact with property owners, onboarding of new owners• Marketing: daily social media posts (Facebook, Instagram, Twitter, Youtube)• Organise the work of cleaning and maintenance staff• Train newcomers and provide technical support
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Front Desk ManagerNo Limit Hotels Group Apr 2018 - Aug 2019Barcelona Area, Spain• Overall responsibility for operations and staff• Supervise the daily work of staff, manage schedules• Monthly financial reports in collaboration with the accountant• Daily use of OTAs
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Front Desk ReceptionistNo Limit Hotels Group Apr 2016 - Mar 2018Barcelona Area, Spain• Check-in and check-out, process new reservations• Ensuring the comfort of guests during their stay, resolving any problems that may arise• Customer service: answering phone calls and emails
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Team LeaderAtrium Musical Theatre Jun 2014 - Mar 2016Budapest• Coordinating schedules for the choir, assigning the singers for the performances and making recommendations to the leaders• Responsible for welcoming guests before performance and managing their stay in the theatre
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Classical SingerHonvéd Ensamble Sep 2006 - Mar 2016Budapest, Hungary
Gergo Sulyok Education Details
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Atalanta Training CenterTourism Assistant Manager -
Theba Art SchoolClassical Singer -
German Language And Literature
Frequently Asked Questions about Gergo Sulyok
What company does Gergo Sulyok work for?
Gergo Sulyok works for Borneta
What is Gergo Sulyok's role at the current company?
Gergo Sulyok's current role is Front Office Manager.
What schools did Gergo Sulyok attend?
Gergo Sulyok attended Atalanta Training Center, Theba Art School, Debreceni Egyetem.
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