Gary Young Email & Phone Number

Greenbelt, Maryland, United States

Greenbelt, Maryland, United States

Washington D.C. Metro Area

Oversee both software and course development for complex learning management, Website, and webinar system implementation for a government agency that is used by thousands of internal and external users.Manage the contract, assuring that technical and instructional design personnel, resources, processes, and tools are in place to successfully deliver a high quality product that meets the stakeholders’ needs on time and on budget. Act as the single point of contact for all project activities and as the interface between the agency and the project team.Create and ensure adherence to Project Management, Information Security, and System Development plans, including scheduling, reporting, and standards compliance.

Ellicott City, Md

Employed Agile methodology to IT department to manage the application lifecycle of customer-facing and in-house Web and database technologies.Oversaw development and QA for both new software tools and upgrades to existing ones, ensuring they are user-friendly, robust, effective, and delivered in a timely manner.Created interactive prototypes of new product functionality to help internal stakeholders and contractors visualize and provide feedback on interface design.Co-led successful ISO 27001 Information Security Certification initiative, including authoring a 100+ page family of security policies, performing risk assessments, and initiating an internal audit system.Created in-depth Web and video user guides for staff database tool, employing motion graphics, annotated screenshots with clickable hotspots, and CSS/JavaScript-based menu system.

Baltimore, Maryland Area

Formed and led Laureate’s Interactive Media Team, transforming the department’s media output from almost exclusively video footage to frequent use of engaging interactive components, storytelling animation, and combinations of media types delivered via creative interfaces.Architected team that exceeded goal for interactive media creation by 500% in 2009, then quintupled output in 2010 with only 12% more staff.Acted as a liaison between course development and media teams to facilitate this new direction, communicating strategic vision for enhancing student experience, piloting new production processes, and creatively brainstorming ideas for specific multimedia elements.Directed complex projects that employed a combination of internal staff and outsource vendors, often working in tandem to meet aggressive deadlines and budgets.Designed innovative database for collaborative tracking of development schedules, media assets, and costs; successful use in media team led to task force to pursue expanded development.Spearheaded streaming media by developing and training staff on new technologies, including Laureate’s first streaming media player, online and downloadable closed captioning solutions, video encoding specifications that halved file sizes with zero loss of quality, and specification of streaming server technology.

Baltimore, Maryland Area

Performed full spectrum of course development for online graduate and undergraduate courses covering a wide range of academic areas, including Math, Computer and Information Literacy, Management, K-12 Education, Chemistry, Sociology, and the Arts.Orchestrated integration of two math assessment and learning systems—ALEKS and MyMathLab—which included setting up and testing a single sign-on system, managing parallel Laureate staff and vendor project schedules, and collaborating with faculty, Legal and Project Management departments.Designed and documented innovative best practices for course development team such as template automation and editing workflow enhancements.Played integral technical and media roles in incorporating “course host” into MBA classes, including designing look and HTML code for images in the online course, photographing and editing images, and writing scripts.

Baltimore, Maryland Area

Designed multilevel course programs on a wide variety of design, graphics, Web development, and multimedia software; many of these courses have been featured at Adobe and Macromedia websites and at CompUSA training centers.Taught online classes at ElementK.com, ZDU.com (Ziff Davis University) and SmartPlanet.com.Trained, mentored and evaluated course developers and trainers.Provided training and consulting for hundreds of face-to-face students in classrooms, onsite, and at media conventions. Clients include the Baltimore Sun, Johns Hopkins Hospital, T. Rowe Price, and Ziff Davis Education.Developed extensive database system to manage all classroom training and courseware sales.Developed courses in an XML-based structured authoring environment that enabled efficient asset management, full-catalog searching, and multi-purpose output for both online and print.