Gary Mack Email & Phone Number

Glendale Heights, Il

• Delivered PDQ parts for national auto chain throughout northwest Illinois, ensuring on-time deliveries to each of six stores four times a day• Maintained accurate records on the road via NextStop Mobile, a transportation and logistics mobile app• Responsible for troubleshooting delivery logistics issues in a quick and efficient manner while also providing superior customer service when interacting with management and sales personnel at each stop

Elmhurst, Il

• Handled multiple scheduled runs throughout northern Illinois and southeast Wisconsin five days a week• Awarded 2008 Driver of the Year Award by national headquarters• Reviewed customer service concerns and questions with management

Rosemont, Il

• Delivered luggage to customers of major area airlines• Responsible for routing and addressing customer service needs

Chicago, Il

• Dispatched and expedited inbound and outbound freight throughout Chicago region• Documented overage, shortage, and damaged freight• Supervised 45 drivers, ensuring on-time delivery and customer satisfaction

Des Plaines, Il

• Managed warehouse and distribution of 1,500 packages daily• Supervised daily routing, dispatching, and scheduling for 20 drivers• Maintained driver activity board on a daily basis• Processed payroll, billing, and invoicing and performed cost analysis to ensure business growth

Des Plaines, Il

• Routed, dispatched, and scheduled 14 drivers throughout Chicago area• Expedited and ensured safe delivery of freight and hazardous materials• Warehoused and maintained products for clients

Business Administration And Management, General

Associate’S Degree, Aviation Technology