System engineer for fault-tolerant systems used to process payment transactions for all of Chevron's POS cash registers and gas pumps.

Managed the engineering teams responsible for the DoubleClick billerengine, Google's international forms of payment, Google's billing taxservices, and internal biller support tools. Launched a new refund/creditapproval application across all of Google. Applications were developedusing Java, SQL, Python, and Perl to meet Google's high standards forreliability, scalability, performance, coding, testing, and SOX compliance.Managed/drove engineering merge of Ads and Checkout billingplatforms that resulted in savings of more than $4 million per year.Billing engineering manager liaison for year-long contract negotiationwith Google's primary finance and accounting services vendor, definingservice levels, bonus/penalty structure, intellectual property ownership,and rules of engagement. Primary engineering approver for projects initiatedwith that vendor.Provided release management, bug tracking, escalation procedures, andprocess improvement in close coordination with product management,QA, release engineers, system reliability engineers, and other product teams.

Led the platform development team to introduce two new LINUX-based emailappliance platforms, a new RAID subsystem, and support for SAN and NAS storage systems.Supported sales team by visiting key prospects worldwide to explain product features, solicit technical roadmap requirements, and demonstrate technical commitment and leadership.Managed local and offshore teams responsible for Mirapoint's core backend servers, libraries, and protocols: SMTP, POP, IMAP, LDAP, filtering, anti-spam, anti-virus, SNMP, NDMP, and admin/CLI.

Managed the QA, Customer Support, and Software Release groups at afast-paced software tools and services company whose yearly revenues grewfrom $2M to over $27M in 3 years,Implemented testing procedures, quality metrics, release procedures, and installation tools. Selected, installed, configured and maintained new systems for defect tracking and customer relationship management.

Section ManagerManaged 12 software developers responsible for sustaining releases,customer alerts, developer tools, and NSK OSS kernel support. NSK OSS(Open System Services) is the POSIX-compliant interface to the proprietaryNonStop Kernel operating system.Software Designer- Major contributor to NonStop Kernel OSS. Designed and developed newprocess control, interoperability, and security interfaces and utilities.Worked on message system and configuration services for new HimalayaS-Series servers.- Project leader in the design and implementation of a fault-tolerantNetwork File System (NFS).- Major contributor to Tandem's Distributed Systems Management (DSM)architecture and implementation.- Added discprocess support for automatic crash recovery of auditedtransactions, priority caching, automatic powerfail/brownout recovery, diskdefect logging, and enhancements to disc mirroring, bootstraps, and I/Obuffering.- Implemented CRUNCH debugging tool for analyzing memory dumps.