Gary Trudeau Email & Phone Number

Perform in-depth analysis, investigation and decisioning on retail credit applications based on the company risk policy. Provide superior customer service while building professional rapport and effectively communicating credit decisions. Educate and communicate the company’s competitive advantage. Ensure compliance to all corporate standards, processes and procedures. • Loan authority of $150,000 per transaction, $200,000 total relationship.• Handling of escalated calls with… Show more Perform in-depth analysis, investigation and decisioning on retail credit applications based on the company risk policy. Provide superior customer service while building professional rapport and effectively communicating credit decisions. Educate and communicate the company’s competitive advantage. Ensure compliance to all corporate standards, processes and procedures. • Loan authority of $150,000 per transaction, $200,000 total relationship.• Handling of escalated calls with authority for exceptions.• Mentor newly hired analysts in credit decisioning and development.• Maintain queue coverage in order to uphold promised service levels to our dealer customers.• Establish and maintain relationships with Dealers and Regional Dealer Relation Managers. Show less

Royal Oak, Mi

Franchise/Business Owner Owned and managed daily operations of fast casual restaurant providing specialty salads and sandwiches. Composed detailed business plan and secured financing from private investors. Negotiated 5-year lease, construction and physical development in less than 90 days. Responsible for planning, operating, marketing, inventory/ordering, advertising, training, HR and P&L.• Grew business from zero to over $430,000 in one year.• Hired, trained and mentored… Show more Franchise/Business Owner Owned and managed daily operations of fast casual restaurant providing specialty salads and sandwiches. Composed detailed business plan and secured financing from private investors. Negotiated 5-year lease, construction and physical development in less than 90 days. Responsible for planning, operating, marketing, inventory/ordering, advertising, training, HR and P&L.• Grew business from zero to over $430,000 in one year.• Hired, trained and mentored two managers who were promoted to corporate positions.• Appeared on Fox New promoting and preparing offerings from The Big Salad.• Generated the largest daily sales totals ($2,654) in company history. Show less

Developed marketing programs, products and campaigns to support commercial vehicle volume objectives. Additional responsibilities included supporting the field organization in the development of process improvement and the management of the commercial websites, both content and strategy. Supervised commercial marketing team.• Developed the Commercial Line of Credit incentive program for Ford dealers that increased line usage by 19%.• Led a cross functional team in the development… Show more Developed marketing programs, products and campaigns to support commercial vehicle volume objectives. Additional responsibilities included supporting the field organization in the development of process improvement and the management of the commercial websites, both content and strategy. Supervised commercial marketing team.• Developed the Commercial Line of Credit incentive program for Ford dealers that increased line usage by 19%.• Led a cross functional team in the development of a strategic marketing campaign geared toward Commercial Line of Credit customers. o Cost of campaign, $89K, resulting in 303 incremental sales and $1.5M in profit. • Developed a Competitive Analysis workbook used by the field organization that analyzed competition and supported sales against competitors.• Partnered with Training and Development in creating six commercial product training courses for the field and dealerships, which resulted in an increase in financial contract volume. • Managed the convention and trade show strategy, including coordination of exhibit staffing, booth delivery and giveaways for over 30 commercial shows per year. Show less

Managed, developed and executed direct marketing campaigns that grew sales of Fixed-Rate Notes. Managed the relationship with the processing agent, Mellon Bank, responsible for developing and setting program interest rates, monitoring cash flows and supporting the customer service call center.• Increased Fixed-Rate Notes by 972% and balances by 1068% over a four year period through the development of marketing campaigns.o Developed and executed the most successful direct mail… Show more Managed, developed and executed direct marketing campaigns that grew sales of Fixed-Rate Notes. Managed the relationship with the processing agent, Mellon Bank, responsible for developing and setting program interest rates, monitoring cash flows and supporting the customer service call center.• Increased Fixed-Rate Notes by 972% and balances by 1068% over a four year period through the development of marketing campaigns.o Developed and executed the most successful direct mail marketing campaign to date, resulting in 2,600 new notes and $39M in new balances. • Developed and established a website for the Fixed-Rate Note Program that allowed customers and potential customers to obtain program and enrollment information and view current holdings. Show less

Implemented, launched and managed the Ford / TDWaterhouse Online Brokerage Services initiative. Collaborated with multiple internal and external partners ensuring a profitable and flawlessly executed business venture that ensured customer satisfaction.• Coordinated all marketing and marketing research programs.• Opened over 800 brokerage accounts within the first quarter of operations.• Managed the overall partnership relationship and the day-to-day business operations.

Marketed short-term money market instruments to institutional and corporate investors. Supervised marketing group that was responsible for selling commercial paper to investors. Managed projects that contributed to the growth and increased quality of Ford Credit’s funding program.• Brought in over $600M from 17 new investors over a one-year period by establishing relationships with institutional investors and state governments.• Created the presentation that Ford Credit’s top… Show more Marketed short-term money market instruments to institutional and corporate investors. Supervised marketing group that was responsible for selling commercial paper to investors. Managed projects that contributed to the growth and increased quality of Ford Credit’s funding program.• Brought in over $600M from 17 new investors over a one-year period by establishing relationships with institutional investors and state governments.• Created the presentation that Ford Credit’s top management gave to 400 institutional and corporate investors at the America Financial Sales Association conference. Show less

Consolidated monthly, quarterly and yearly plant, labor and overhead performance and reported division summary to upper management.Created and implemented a new quarterly Total Cost reporting system that achieved 50% decrease in reporting time.Conceived and introduced the Total Cost Forecasting Model that all Powertrain plants implemented.

Performed plant budget preparation, cost reporting cycles and manufacturing operations.Applied efficiencies to daily labor and overhead reporting system resulting in 39% decrease in workload and timing.Identified best-in-class stamping operations through benchmarking study of Toyota's Takaoka plant. Worked with plant personnel, forecasted yield improvements of 20% and incorporated into five year business plan.

Provided staff support and financial backup to the Graphic Arts and Administrative Service Division. Prepared and presented monthly, quarterly and annual financial status reviews to division management.Led the Graphics organization in performing a micro-analysis of costs that created an improved pricing review and established a new billing system based on actual cost drivers.

Participated in comprehensive financial training program. Gained extensive experience in credit investigation, financial analysis and managing loan portfolios.Generated and approved in excess of $200K in new consumer and Commercial loans per month.Maintained a loan portfolio in excess of $100M.

Supervised nine employees in collection department. Hired, trained and evaluated personnel performance and quality of work.Responsible for the collection of $160M in consumer loans.Maintained a delinquency rate of .6 of 1% by motivating others to achieve their highest work potential.

Mba, Finance

Bba, Business Management

Education record