-Provide research to support Academy events e.g. Galas and major cultivation events.-Update and maintain donors/prospects Tessitura database records, including biographical, financial, and philanthropic information.-Undertake financial analysis of donor and prospect wealth; conduct detailed and in-depth prospect research.-Monitor news sources and share notable developments of leadership donors and prospects with fundraisers regularly-Working knowledge of prospect research platforms, including but not limited to DonorSearch, LexisNexis, Relationship Science, Blackbaud Giving Search, and Foundation Directory.

Learning how data analyst use such powerful tools such as Excel, SQL, Python, and others to organize complex data sets. Methods include but are not limit to: writing reports, giving presentations, and using a variety of analytical tools to create compelling visualizations.

Communicated with 110+ customers daily to fulfill more than 100+ orders using Micros POS.Resolved customer issues through conflict resolution and strong communication increasing customer satisfaction rate from 65% to 90% in the first six months.Operated machinery to create a variety of drink orders and fulfill food order requests.Communicated daily with team members to ensure quick and effective service in 3 minutes or less.Memorized detailed menu and ingredients of items successfully to increase business flow from 40% to 60%.

Communicated daily with customers, teammates, and management to create a warm, welcoming, and productive experience.Able to suggest over 250 unique items to customers and fulfill orders on a POSitouch.