Information Technology Systems Administrator At Pepsico International
• SR Network Administrator/ Incident Coordinator for Latin America Beverages managing 9 regional offices using HP Open View in order to resolve and troubleshoot Microsoft Server/Active Directory 2003, Cisco Tele Presence, SAP, HP HALO, Cisco Aironet Wireless, WSUS, Cisco Security Agent, Marimba, BlackBerry Enterprise Server, Foundstone Security, Symantec Antivirus Console, Citrix, SUN, Frend, Hyperion, Active Directory, Vision Excel, Cisco Connect.• Created Latin America Beverages CMDB data base in HP Open View in order to support incidents with HP for the Latin America Beverages Region. • Managed and implemented security, back up, patch management, Active Directory in Windows 2003 Server throughout the Latin America Beverages Region. • Implemented, managed, maintained and supported BlackBerry Servers/Black Berry devices throughout Latin America Beverages Region. • Implemented, supported, maintained Cisco WLAN Controllers and Aironet Wireless devices throughout the Latin America Region.• Implemented network security systems and overlooked vulnerabilities using Foundstone Security, WSUS, Cisco Security Agent and Marimba patch management throughout the Latin America Beverages Region. • ITIL-compliant Service Management