To lead a team of designated organization representatives and clients from across Canada to research, summarize, and recommend settlement practitioner guidelines for working with LGBTQ+ or SOGIESC clientele.

• Use the CLB (2012) and PBLA processes to plan level-appropriate modules based on client identified themes• Facilitate meaningful and engaging activities for learners to learn and practice the four competencies• Provide level-appropriate feedback to learners on language strengths, weaknesses, and progress• Pro-actively participate and problem solve with colleagues and program administration staff

• Maintain discipline in the classroom with effective management• Methodically provide various resources for lessons• Engage students with creative small group or individual activities• Provide innovative presentations and methods to students regarding challenging areas of studies

• Use the CLB (2012) and PBLA processes to plan level-appropriate modules based on client identified themes • Facilitate meaningful and engaging activities for learners to learn and practice the four competencies • Provide level-appropriate feedback to learners on language strengths, weaknesses, and progress • Pro-actively participate and problem solve with colleagues and program administration staff

Interest Programs Management and Coordination• Help to find suitable programs based on customers’ needs• Maintain 60 and increasing interest programs simultaneously and keep them active• Promote interest programs through cultural centre website, community resources and social events, including Chinatown Street Festival, Chinese New Year Festival• Develop new programs by connecting more artists and professionals• Communicate with both instructors and students for program schedules, teaching materials, content, program feedback and instructor evaluation• Create and revise programs forms for better administration, including registration form, evaluation form and instructor fee formChinese Learning Academy• Organize school activities and projects• Assist the principal with the evaluation of Chinese school teachers• In charge of the development and implement of interest programs for parents• Multi-media devices maintenance, including school laptops, projectors and speakers• Complete notification for parents and weekly memo for teachers• Prepare official students’ scripts and exam papers of all grades• Be a backup teacherCultural Centre Museum• Lead or assist in Chinatown Walking Tour and Cultural Centre Museum Tour• Instruct in various cultural programs, including Chinese Folk Sports and Games, Chinese New Year CelebrationAdministrative Support• Process customer records and documents appropriately• Make suitable referrals to other agency services and community programs• Response to various inquiries in a timely fashion and establish excellent relationships with colleagues, instructors, stakeholders, volunteers, students and parents• In charge of front counter, data entry, telephone operation, incoming and outgoing mails• Handle daily transactions, close and receivable report• Assist on event support, including orientation and volunteer coordination• Order company supplies• Ready to be a backup for other departments

• Drove sales by responding to merchandise requests quickly and accurately• Used excellent planning and organizational skills to keep merchandise organized and accessible• Cross training and working in other areas of store as needed• Conducted regular inventory updates• Trained new team members

• Responsible for creating a short video about the relationship between U of S and Chinese universities• Participated and assisted on the whole procedure of the opening ceremony• Recruited volunteers to provide sufficient event support

• Taught both children and adults oral and written English in eight classes, more than 200 students• Extended students' knowledge about other kinds of culture• Communicated with parents about students’ studies• Made standards of courses as a team leader in teaching and research• Trained and supervised new teachers• Comprehensively participated in program marketing, operation, and management as a program leader• Actively collected feedback from teachers, students and parents