• Manage Sales and Customer Success teams at TapClicks, driving new customer growth and existing customer expansion.• Ensure high customer satisfaction and Gross Revenue Retention.• Develop strategies to optimize revenue streams and enhance customer relationships.

I am an outsourced CRO/VP of Sales available on a fractional basis. In one or two days a week I can deliver results such as these:- Annual Recurring Revenue growth from $600K to $6M over a three-year period with the same 4 sales headcount, working as the CRO for a small, global software-as-a-service start-up- As CRO of a small software startup, in less than two years, achieved: ARR growth from $2M to $5M Bookings growth from $3.3M to $9.4M Total Contract Value of $37M

In my current role, I lead a high-performance team virtually across USA, Europe, and Brazil to meet set targets. I oversee all aspects of sales, marketing, account management, and renewals to ensure the continuation and enhancement of services. I develop growth strategies with the executive team and board of directors to increase market share, build brand awareness, and produce profitable sales. • Set a new standard for excellence by delivering 10X ARR growth.• Tactically implemented organizational efforts to re-design go-to-market strategy for aggressive expansion.• Delivered consistent customer experiences through executive sponsorship of accounts.• Introduced and executed a repeatable and scalable sales process to meet challenging objectives with unequaled success.

During this tenure, I provided functional support to the organization in terms of sales compensation, process optimization, territory/quota development, and overall customer success. I enhanced the performance of the sales team and all revenue-driving teams to meet/exceed goals. • Grew bookings YOY from $3.3M to $9.4M through continuous process improvement.• Increased ARR YOY from $2M to $5M by integrating ambitious strategies to capture continuous revenue growth.• Increased $37M in Total Contract Value through successful negotiation of agreements at optimal terms and conditions.• Created footprints in the US healthcare market by redefining go-to-market strategy into actionable solutions.• Boosted market share in Europe by formulating and implementing high-profile evidence-based marketing programs as well as establishing partnerships.

During this role, I delivered visionary leadership and expanded the team size from 20 to 80 through consistent selection, motivation, and development within three years. I administered sales operations, development, and consultations associated with cloud-based enterprise performance management applications; fostered a global customer base by delivering value-added services. • Exceeded expectations by delivering ARR growth from $12M to over $32M.• Introduced cost-saving practices, resulting in a two-third cost reduction in customer acquisition.• Drove force in re-engineering the entire framework in terms of sales strategy, process, and sales organization to attain operational excellence and scalability.

During this tenure, I developed and executed a strategy for repeated growth while leading sales, pre-sales, professional services, and inside sales. I rebuilt the professional service division by appointing a new VP of Customer Engagements and introducing customer-centric plans. I optimized customer acquisition and delivery, while formulating resource management processes.• Accelerated bookings growth from $8M to over $13M through the implementation of effective methodologies.• Grew bookings and average contract size year on year, encapsulating three transactions over $1M and $3M respectively.• Engineered processes/procedures for lead, account, and opportunity management, as well as rebuild a new sales force by unlocking sales capabilities through high-impact training programs to attain collective targets.My Additional Experience includes:Managing Director | Hanna Group, LLC, San Francisco, CAExecutive VP, Sales | Coupa Software, San Mateo, CAExecutive VP, Enterprise Sales | Salesforce.com, San Francisco, CASenior VP & General Manager | Siebel Systems Inc., San Mateo, CAArea Vice President | Oracle Energy, Americas, Oracle Corporation, Houston, TX