Gary T. White Email & Phone Number

Raleigh, NC, US

Raleigh, NC

• Oversee the administration and maintenance of college-wide IT infrastructure required to support the teaching, learning, research and administrative functions of the College.
• Leads the college’s IT infrastructure organization including Network Operations, Data Center and Cloud Services, Provisioning and Deployment.
• Leads the modernization of the college’s IT infrastructure including:
• Building a diverse, redundant county-wide fiber network and campus fiber rings connecting 10 college sites and buildings.
• Transitioning from a physical hardware environment to more cloud-enabled and virtual technologies.
• Adding a second Data Center with fail-over redundancy for disaster recovery and business continuity.

Raleigh, NC

• Provided IT infrastructure analysis, design, integration and implementation to deliver business-class solutions in growing organizations
• Developed network standards and procedures to improve operational efficiency and provide a strategy for future growth
• Trained staff on infrastructure design, standards, policies, vendor management, and troubleshooting processes/procedures

Auburn Hills, MI; Mebane, NC

• Managed the IT infrastructure of the organizational sites, achieving business objectives while adhering to corporate global IT standards
• Coordinated operations and enhancements of business WAN, LAN, voice, wireless, and backup networks in a multi-site environment
• Designed and implemented a shop floor network to connection production equipment to the corporate infrastructure and facilitate real-time data collection.
• Trained site support staff on infrastructure design, standards, policies, and troubleshooting processes/procedures
• Managed infrastructure life cycle, capital/operating expenses, contracts, maintenance agreements, licensing and vendor relationships

Auburn Hills, MI; Mebane, NC

• Managed and directed the day-to-day operational activities at six facilities including procurement, budgeting and forecasting of annual operating budgets.
• Led, supervised, mentored, hired and developed the IT site support staff.
• Developed and led continuous improvement plans to enhance the business and support global IT initiatives.
• Led strategic initiatives to standardize the site support policies and procedures across the North Americas region, including USA and Mexico.

Mebane, NC

• Monitored trouble tickets and calls of the site support team to ensure that backlog was completed and aging calls were escalated and addressed.
• Installed lean thinking and problem-solving skills into the Site Support Team to ensure that repeat problems were investigated to find root cause and eliminate issues.
• Coordinated site support efforts with manufacturing and operations group projects on the production floor.

Mebane, NC

• Member of the global infrastructure team and the IP Telephony/VoIP sub-group responsible for developing global standards for design, equipment and implementation.
• Implemented, managed and provided operational support of several multi-site Cisco IP Telephony implementations, designed to replace obsolete PBX equipment.
• Managed and implemented voice and data communications services, including the provisioning of local/long distance voice T1s, frame-relay, ISDN and point-to-point data circuits with various backup solutions.
• Implemented a Cisco wireless solution to provide wireless access in executive and support office locations and then expanded to a global solution.

Auburn Hills, MI; Mebane, NC

• Designed and implemented a gigabit Ethernet network infrastructure to provide enhanced network performance and reliability to business users, yielding 100MB service to the desktop.
• Completed an extensive telecommunications audit of local service circuits, achieving a 50% reduction in recurring costs through voice and ISDN circuit consolidation and elimination.

Fort Wayne, IN

• Managed the daily operation of the corporate WAN utilizing HP OpenView and CiscoWorks 2000 network management software. Provision frame-relay circuits, configure and maintain Cisco routers and switches, IBM hubs and.
• Led the development of a telecommunications cost model to evaluate competing telecommunication provider cost proposals and track actual cost savings on voice, video and frame-relay services.
• Developed a WAN disaster recovery plan to reduce down-time in the event of a catastrophic network outage and procedures for off-site storage of critical materials required for network restoration.