Gary H. Email & Phone Number

Tempe, Arizona, United States

Newport Beach, California

Tempe, Az

Chandler, Az

Responsible for leading vendor management activities within global technology and operations team. Provided leadership to several unit managers and multiple resources while serving as the portfolio executive in vendor governance and escalation forums. Developed and implemented program requirements based on third party regulatory requirements for the financial services industry. Supported the development of purchasing and outsourcing strategies by providing expertise during the development of business specifications.

Riverside, California

Managed a portfolio of 90 vendors, 35 employees, and over 200 million dollars in annual spend.Recruited, trained and developed associates to exceed business objectives and negotiated contractual pricing to ensure profitability. Collaborated with business partners to develop strategies and set performance objectives. Developed and coordinated annual vendor conferences with vendor executives/owners to provide education on regulatory and risk framework. Performed onsite vendor audits to ensure contractual compliance and validate program adherence. Developed strong working relationships with various cross functional groups throughout the company and led weekly communication routines to ensure clear expectations on new initiatives and programs.

Chandler, Az

Operational leader responsible for supporting the Bank Real Estate Services group with turn key real estate solutions for the mortgage, home equity, and insurance services division. Led a variety of strategic and tactical initiatives under the direction of the department Executive Vice President.Led all departmental policy/procedure maintenance and communication.Collaborated and consulted with associates and business executives to review and improve business processes throughout construction, procurement, and leasing business units. Led the annual budgeting process for the department. Directed all departmental training and development activities. Partnered with the department leaders to develop programs intended to enrich our overall culture. Managed the reporting and analytics team who developed and generated all executive, operational, and customer reports for the real estate portfolio.

Scottsdale, Az

Managed the operational functions of the association including budgeting, customer service, inventory control, purchasing, production, and vendor management. Managed a desktop publishing and design team creating, maintaining, and publishing over 180 different certification course products and resources. Managed products and pricing for an online bookstore. Implemented metrics and reporting to measure quality, cost, volume, and performance. Negotiated and managed supplier contracts with maximum cost containment, reducing fulfillment expenses by $120,000 annually. Directed supply chain activities with emphasis on quality, customer satisfaction, and operational efficiency. Led all logistical activities for our annual conferences, supporting over 2,100 customers at each event.Developed and deployed reporting to measure operational performance. In-sourced fulfillment services to improve customer service, more effectively manage inventory and strengthen product margins.

Grand Blanc, Mi

Performed supply chain audits at distribution centers throughout the country to identify process improvement opportunities and cost reduction initiatives. Worked as a consultant to strengthen relationships with the unionized workforce to embrace quality initiatives. Strategically focused on customer retention by improving product availability at local dealers. Developed corporate best practice manuals used in 52 North American facilities. Conducted research and analysis to forecast geographic product demand. Worked with packaging engineers to minimize damage claims throughout the supply chain. Collaborated with local quality manager to implement aggregate quality standards.

Bs, Management

Business Administration