What can you be the best at? What are you deeply passionate about? What can make you a living?These three questions were written by Jim Collins, author of “Good to Great”, where he describes how good companies grow into great companies. His research discovered an underpinning formula which he calls the hedgehog concept: doing one thing and doing it well, and it should also be the answer to those three questions. For me I have a passion for working with Wintel technologies, and more specifically I believe my strength lies in process analysis and the development of solution's to solve problems and improve efficiencies.As well as developing my technical Wintel background through my various roles in Citi, the experience has helped me recognize and strengthen competencies in emotional and social intelligence giving me the skills to engage with colleagues at all levels to deliver results. If I was to summarize my key strengths they would be:Personal Commitment: I believe strongly in loyalty and personal commitment to the team and life in Data Centre often demands putting in long hours outside of your normal 9 to 5 role usually without additional compensation.Analytical: By the very nature of being a support engineer for the majority of my career means I have an analytical and logical mind were I break problems down into their fundamental elements. Planning and Prioritisation: After listening to the talk David Allen gave at Citi I implemented his Getting Things Done methodology which dramatically improved my focus and clarity to manage the heavy workload in datacentre. Team Oriented: There has been considerable change in our team over the past year when it split in two as functions got realigned, we merged with our North American peers . I have been called upon due to my personable nature and positive outlook to make these transitions as smooth as possible helping orientate new colleagues and gain trust in the team building process.
Listed skills include Incident Management, It Operations, Disaster Recovery, Itil, and 27 others.
