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Gary W. Email & Phone Number

GenAI Transformation Leader | Champion of Augmented Intelligence | Empowering High-Performance Teams Through Generative AI and Innovation at AssetWorks Inc
Location: Seattle, Washington, United States 23 work roles 1 school
1 work email found @cfl.rr.com 2 phones found area 408 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email g****@cfl.rr.com
Direct phone (408) ***-****
LinkedIn Profile matched
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Current company
Role
GenAI Transformation Leader | Champion of Augmented Intelligence | Empowering High-Performance Teams Through Generative AI and Innovation
Location
Seattle, Washington, United States

Who is Gary W.? Overview

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Quick answer

Gary W. is listed as GenAI Transformation Leader | Champion of Augmented Intelligence | Empowering High-Performance Teams Through Generative AI and Innovation at AssetWorks Inc, based in Seattle, Washington, United States. AeroLeads shows a work email signal at cfl.rr.com, phone signal with area code 408, and a matched LinkedIn profile for Gary W..

Gary W. previously worked as EAM Customer Care Manager at Assetworks Inc and Investor at Foodie Thought Llc. Gary W. holds Bs, Computer Science / Minor Mathematic from California State University, Chico.

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Email format at AssetWorks Inc

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*@cfl.rr.com
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Profile bio

About Gary W.

I am a GenAI and Augmented Intelligence Transformation Leader with 15+ years of experience in customer and technical support, driving innovation through the strategic adoption of advanced technologies. My AI journey began with Salesforce Einstein Bot and gained momentum with the public launch of ChatGPT in 2022. Since then, I’ve championed Generative AI (GenAI) as a catalyst for building faster, stronger, and high-performance teams.My mission is to empower organizations to integrate GenAI into their workflows, enabling teams to operate at peak efficiency while fostering innovation and agility. I specialize in identifying transformative opportunities, designing tailored AI solutions, and creating scalable frameworks that elevate team performance. By focusing on Augmented Intelligence, I aim to bridge the gap between human expertise and GenAI to unlock new levels of organizational success.Key Achievements 🎤 Speaker at Volaris Quadrant 2023: Delivered a presentation on "Real-Life Examples of GenAI Adoption in Customer Support," inspiring leaders with practical insights on transforming workflows. 📘 Creator of the GenAI Discovery Workbook: Developed a comprehensive guide to help organizations identify opportunities to implement GenAI, improving team efficiency and workflow optimization. 🤖 Generative AI Deployment Expertise: Successfully implemented tools like ChatGPT, Claude, Copilot, and RAG GenAI to reduce case backlogs by 30%, enhance knowledge sharing, and streamline support operations. 🏋️ Champion for Augmented Intelligence: Advocate for the use of GenAI and advanced technologies to empower teams and create high-performance work environments. 📈 AI Training & Team Enablement: Designed and led training programs to equip teams with the skills and confidence needed to adopt and leverage GenAI tools effectively. 🔄 Process Innovation Leader: Established best practices for GenAI adoption that prioritize scalability, sustainability, and measurable impact across organizations.

Listed skills include Unix, Mysql, Vmware, Networking, and 31 others.

Current workplace

Gary W.'s current company

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AssetWorks Inc
Assetworks Inc
GenAI Transformation Leader | Champion of Augmented Intelligence | Empowering High-Performance Teams Through Generative AI and Innovation
AeroLeads page
23 roles · 22 years

Gary W. work experience

A career timeline built from the work history available for this profile.

Eam Customer Care Manager

Current

Wayne, PA, US

AI & Automation Integration:- Spearheaded the integration of Datadog and Dialpad, enhancing service quality and team capabilities.- Enabled AI call transcripts through Dialpad, boosting team efficiency and seamless note-taking.- Developed AI strategies leveraging tools like CoPilot, ChatGPT, and Zendesk AI, leading to enhanced customer experience.Support.

Jul 2023 - Present

Investor

Current
Foodie Thought Llc

- Strategic Investment & Support -Serve as the investor for Foodie Thought LLC, a company dedicated to empowering local artists, children's book authors, and musicians to publish their art and music using cutting-edge technology.- AI-Driven Empowerment - Utilize AI and advanced technologies to support creators in achieving their goals, helping them reach.

2022 - Present ~4 yrs 4 mos

Managing Partner

Current
Gems Peridot Fund Llc

- Strategic Leadership - Established and lead Gems Peridot Fund LLC, a forward-thinking real estate investment firm specializing in short-term vacation rentals in the Pacific Northwest.- AI-Driven Investments - Leveraged AI and advanced data analytics to identify and capitalize on hidden investment opportunities, leading to significant portfolio growth and.

May 2021 - Present

Director Customer Support

New York, NY, US

Defined Customer Support team mission statement and set quarterly operations strategies and objectives. Grew and coached support team of 9 members. Reviewed, designed, and executed improvements to org structure and processes, coordinating procedures for optimal efficiency and productivity. Addressed escalations as advocate for customer to work with PM and.

Nov 2021 - Jan 2023

Manager, Technical Support

Menlo Park, California, US

Report directly to VP of service on dedicated Support Engineer program charged with driving account growth, increasing product adoption, and improving customer satisfaction. Grow and manage four different teams including 2-person Customer Support Operation team, 3-person Escalation team, 2-person APAC team, and 2-person US/Federal Support team. Advocate.

Apr 2018 - Nov 2021

Team Lead, Customer Success Escalation Engineer

Menlo Park, California, US

Supervised support escalation team and partnered with CSM and engineering staff on hot issues. Trained new hires and hosted daily support Scrum to improve knowledge transfer and provide guidance for all support services. Created automated reports and quantitative matrices to measure overall department performance and support account progress at all service.

Apr 2017 - Apr 2018

Sr. Technical Support Engineer

Santa Clara, California, US

Mar 2016 - Mar 2017

Sr. Technical Support Engineer

San Francisco, California, US

Aug 2014 - Feb 2016

Sr. Software Product Engineer

Miami, FL, US

Jun 2013 - Oct 2013

Technical Support Engineer - Nms, Subject Matter Expert

San Jose, CA, US

Nov 2010 - Jun 2011

Web Consultant

Emerging Technologies Associates
Feb 2010 - May 2010

Web Consultant

Sustainable Solutions By Design
Feb 2008 - Nov 2009

Technical Support Engineer

Itasca, Illinois, US

Nov 2007 - Jun 2009

Associate Faculty

Oroville, CA, US

Jan 2007 - May 2007

Systems Administrator (Co-Op)

Auctiva Corporation
Nov 2006 - May 2007

Systems Administrator Assistant

Center For Regional And Continuing Education, California State University, Chico
Jun 2005 - Apr 2007

Dba Document Management (Intern)

Cupertino, California, US

May 2006 - Aug 2006

Webct Technician / Trainer

Technology And Learning Program, California State University, Chico
Sep 2002 - May 2005
1 education record

Gary W. education

  • California State University, Chico
    California State University, Chico
    Computer Science / Minor Mathematic
FAQ

Frequently asked questions about Gary W.

Quick answers generated from the profile data available on this page.

What company does Gary W. work for?

Gary W. works for AssetWorks Inc.

What is Gary W.'s role at AssetWorks Inc?

Gary W. is listed as GenAI Transformation Leader | Champion of Augmented Intelligence | Empowering High-Performance Teams Through Generative AI and Innovation at AssetWorks Inc.

What is Gary W.'s email address?

AeroLeads has found 1 work email signal at @cfl.rr.com for Gary W. at AssetWorks Inc.

What is Gary W.'s phone number?

AeroLeads has found 2 phone signal(s) with area code 408 for Gary W. at AssetWorks Inc.

Where is Gary W. based?

Gary W. is based in Seattle, Washington, United States while working with AssetWorks Inc.

What companies has Gary W. worked for?

Gary W. has worked for Assetworks Inc, Foodie Thought Llc, Gems Peridot Fund Llc, Cipherhealth, and Redseal, Inc..

How can I contact Gary W.?

You can use AeroLeads to view verified contact signals for Gary W. at AssetWorks Inc, including work email, phone, and LinkedIn data when available.

What schools did Gary W. attend?

Gary W. holds Bs, Computer Science / Minor Mathematic from California State University, Chico.

What skills is Gary W. known for?

Gary W. is listed with skills including Unix, Mysql, Vmware, Networking, Windows Server, Apache, Software Development, and Troubleshooting.

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