Gaurav Shrivastava Email & Phone Number

Noida, Up, In

Noida, Uttar Pradesh, India

Noida Area, India

Noida Area, India

Clients : Deutsche Bank, NOKIA, Goldman Sachs, Lloyd’s Banking Group, First Gulf Bank, USAA etc.Locations : Helsinki (Finland), London, Bristol, Ayelsbury (UK) and Noida (India).Job Profile : - Lead Due Diligence & Transition for Application Operations and Datacenter tower for BFSI and other clients.- Providing Value Propositions, Solutioning, Pre-Sales support to Global Sales team (RFP’s, MVD’s, Yellow Pads, Bid Defenses, Due Diligence, Contract Signature)- Lead service improvement projects.- Strong demonstration in reducing the cost of delivery by standardization of Service Delivery processes and technology solutions- Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization.- Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent. - Experience in working closely with delivery teams, Implement standard best practice in target accounts to deliver consistent service delivery and exception customer satisfaction.- Service Improvement plans by way of automation or process re-engineering.- Assisting Sales to drive new/ incremental business in existing accounts- Implement standard governance, reporting and escalation processes across responsible accounts- Coaching and mentoring Track Leads and SMEs in assigned accounts focusing on both technical and management capabilities.- Ownership of Middleware and Environment Services Capability Roadmaps and Project portfolio.- The face of Strategic Business Unit – from transition, stabilization and optimization to steady stateInitiatives Undertaken : + Transition library – Standard process and documents across organisation.+ Standardization of SLA/Performance metrics + Projects/ Transformation+ Continuous Improvement

 Lead DD & Transition for Application Operations tower for BFSI clients. Proactive monitoring of account status, identify projects as needed. Lead service improvement projects. Maintain account plans. Resource capability monitoring & performance management Review of Service Line Track leads The face of SBU – from transition, stabilization and optimization to steady state

Clients : Deutsche Bank, Macquarie Bank, Wal-Mart, Goldman Sachs, HBOS, FGB.Locations : Singapore, Sydney (Australia), New York (US), London (UK) and Noida (India).Job Profile :  Plan and supervise activities for multiple, large-scale projects. Coordinate a team of engineers and technicians in the development, consolidation, support, and build-out of the firm's Data Centers. Set and manage project expectations ensuring all applicable functional areas engaged on the project. Initiate and lead project planning activities such as Scope Definition and Management, Stakeholder Identification and matrix Human Resource Management, Risk & Issues Management, Communication Management, etc. Create and maintain a project schedule for each project by identifying and monitoring. Virtualization and recovery. Storage and Data Center Facilities. Responsible for notifying and escalating to senior IT management regarding all data center and computing facility incidents. Delivery of infrastructure projects meeting requirements and satisfying financial and time constraints. Promote continuous improvement by conducting, documenting, and communicating lessons learned. Mentor project managers on PM Core Competencies. Manage stakeholder expectations

Clients : Deutsche Bank, Macquarie Bank, Wal-Mart, Goldman Sachs, HBOS, FGB.Locations : Singapore, Sydney (Australia), New York (US), London (UK) and Noida (India).Job Profile :  Successfully accomplished Due Diligence for DB and streamlined the next plan of action for transition. Played a major role in establishing the CC for DB-GPS. Transition management, Due Diligence and steady state coordination of IT Infrastructure outsourcing projects in managed service model. Conducting proposal making, Solution Design, costing, Off-shorability assessment, responding to RFPs for IT outsourcing deals. Conceptualization and implementation of strategies for product/service differentiation. Creating awareness of product/service among target clients.

Transitioning various Application / middleware operations

Consultancy for Middleware technologies.

 Responsible for handling Operations of Goldman Sachs – Messaging Track. Transition various projects from onsite to offshore location. Program Management of new deployment Projects. Make sure there are Guaranteed Delivery of Financial messages. Managing the team of Technical Specialists, responsible for new technical initiatives.  Diagnose TIBCO ETX to TIBCO EMS cutover. Support various BCP/DR tests. Responsible for meeting Team SLA. Training team members on regular basis. Testing new releases of ETX/EMS/MQ/MINT and other tools. Creation of various SOP’s on regular basis. Troubleshooting messaging application related issues. Identify improvement opportunities (i.e. process improvements or tools enhancements). Automation of various tasks by creating shell scripts. Making sure version controlling (CVS) is being done for all the important processes. Monthly review of Team members.

Internet Consulting GroupRemote monitoring and management of Websites/Transactions and servers.

Emerging Leaders Program

Executive Mba, Management

Mca, Computers

Diploma In Advanced Computing

Science

Noida