AfrikaStream is leading Streaming company in 8 African countries with partnership with MTN Group and Vodacom.We operate in MTN Rwanda , MTN Congo, MTN Benin, MTN Ivory Cost , MTN Cameroon , MTN Guinea , Vodacom DR Congo and MTN Nigeria

• Managing and Developing Roaming and Interconnect Business

• Developing and producing Business Intelligence Analytics reports : Segmentation by Market Size and Market Value in High, Middle and Low segments. deliver and quantify superior value to targeted segments through Customer Value Management (CVM)  optimize the business processes to move the customer through the entire life cycle through Customer Lifecycle Management (CLM) Subscribers Clustering based on ARPU and Tenure in High, Mid and Low segments Calculating and labelling every subscriber with Customer Value Score (CVS) according to Usage, Tenure, Mobile Money, etc... Segmentation per Tenure and Usage Churn analysis and predictions Segmentation per subscribers’ status Segmentation by Revenues streams (Voice, Data & SMS, MM, handsets, etc...) Geomarketing and segmentation per Region and District by Revenues, Subscribers , ARPU, Sites and Market Penetration Generate monthly inter segments flows• Producing Sites performance monthly report Ranking sites per revenues and monthly change in ranks Sites profitability report Analysing sites performance per region and district Analysing sites performance per effective tariff Ranking 2G sites per voice traffic and their technical KPIs  Ranking 3G sites per data traffic and their technical KPIs• Report daily flash report (Subscribers, Revenues, Traffic ) Revenue Generating Subscribers (RGS) daily report : Net additions, churn, Gross additions , Win Back Competition Analysis : Market Share and acquisitions Revenue performance analysis (total revenue vs Budget, Average revenue per customer) Traffic performance report  Ongoing promotion performance report

. Assisting companies and organisations in Development and implementation of Business Intelligence tools. Designing and implementing KPIs Dashboards. Defining and implementing of Strategic plan for companies and organisations. Conducting Market Research Project for companies and organisations. Organizing Social Research Project for Government institutions, NGOs and other organisations. Assisting Businesses in Development and implementation of Research and Development unit and projects..Developing and deploying Money Transfer software for front and back office processes (Settlement reconciliation software (DAS) for Money transfers Businesses(Banks ,Western Union,Money Gram, RIA, Mobile Money, Microfinace institutions and others financial institutions)

Developing and launching new products andassessing and revamping existing products for Retail, SMEs andCorporate banking

1.Opening new Points of Sales, hiring Sub-agents,conducting marketing campaigns, assessing and improvingCustomer service and operational processes. Supervising a Team of10 people.2. Supervising all Western Union transactions in allpoints of sales and Back office operations, deploying newsoftwares and Staff training, Opening new Points of Sales,Assessing and improving Customer service and operationalprocesses.

· Drafting an annual marketing plan proposal to customers· Presenting different marketing campaigns concepts to customers· Conducting marketing campaigns on behalf of customers

In charge of Customer Service