With 15+ years of multifaceted experience as a senior technical product/program manager, Scrum Master, Agile coach, and Salesforce consultant, I am passionate about leading Agile teams to execute complex, mission-critical solutions in fast-paced enterprise environments.My career journey has been marked by the successful execution of multimillion-dollar projects focusing on solutions development, process reengineering, and optimizing information systems. I am adept at deploying Agile, Scrum, and SAFe methodologies to streamline the software development lifecycle and foster effective problem-solving, issue resolution, and process improvement and automation across project life cycles, ensuring effective risk mitigation and high-quality deliverables.A cornerstone of my career has been coaching and training national and multinational teams on Agile best practices, empowering them to deliver outstanding solutions. I take pride in advising and influencing executive leaders to embrace Agile methodologies and collaborate cross-functionally with internal stakeholders and external vendors. This collaboration has been instrumental in driving successful solutions delivery that meets and exceeds organizational objectives.Career Highlights:• Drove process changes that improved delivery velocity and predictability for critical enhancements to HUMAN Security’s MediaGuard product line, enabling a major feature release after 2 years. • Integrated a Scrumban delivery framework and a Copado CI/CD pipeline to deliver a 75% reduction in product backlog at Elastic, in addition to building a global Salesforce support team that reduced ticket cycle times by 80% and the support queue by 70%.• Led the implementation of Salesforce applications to enhance a Veterans’ Administration (VA) QMS, used by 2K field users and 500 regional offices.• Led the delivery of a software application that enabled accurate capture and reporting of graduate education and publications completed by medical staff at Brooke Army Medical Center, resulting in a Commanders Coin Award. • Drove to a successful conclusion a project that had stagnated for 3+ years at Brooke Army Medical Center in just 8 months, delivering an application that reduced paper processes by 60% and thus resulting receiving the Army Mercury Award for most innovative achievement in the ARMY’s Medical Command for 2019• Spearheaded the Agile transformation of all software development projects at Seagate Technologies, resulting in project cycle times decreasing by 6-8 months on average.