Gaston L. Devigne Email & Phone Number

Albuquerque, Nm, Us

Albuquerque, New Mexico Area

Albuquerque, New Mexico Area

• Collaborated with the LDD CEO for potential new business for Information Technology Managed Service Provider for small business, dental, healthcare offices and schools• Coordinated the dispatch, scheduling, and daily processes for the company technicians and responded to various customer requests for services• Utilized Tiger Paw Customer Relationship Management system for tracking technology inventory for hundreds of orders and fulfilling customer needs• Researched General Services Administration (GSA) IT Schedule 70 to create internal reference documentations to use for the solicitation and meet with the local GSA Director

Albuquerque, New Mexico Area

• Facilitated new software contracts with City of Albuquerque for the Kemtah Group and Service Now, which captured $70,000 in incremental revenue from the initial projects and formed professional connections• Built brand recognition for LDD Consulting, by reaching out to approximately 50 prospective customers to demonstrate how their needs aligned with available IT and web services, targeting dentist, doctors’ offices and charter schools with updated marketing materials• Collaborated with the GTS Founder and CEO with opportunities at the State of New Mexico Government Agencies and University of New Mexico, though strategic partnerships and meetings• Similar development consulting projects for various local IT companies

Albuquerque, New Mexico Area

• Facilitated, promoted and led nine annual “Meet the Buyers” events by State, County, City and Educational Purchasing Departments outreach for minority businesses. Co-sponsored with the General Services/Purchasing Department and Economic Development Department, creating highly successful events what were replicated within the local business contracting community• Interfaced with state representatives, department cabinet secretaries with purchasing directors and buyers

Huntsville, Alabama Area

• Represented company for business relationships under small business set asides with NASA, DOD, DOE, Lockheed Martin, Boeing and various state governments• Generated $6.5M in engineering services from Lockheed Martin/Space Systems Company on the Orion MPCV, IDIQ contract. Achieved being one of four small business awardees nationally that received this contract• Created strategic alliances with third-party businesses to support a range of government proposal efforts• Led exhibiting efforts and attendance at numerous industry conferences and technical requirement meetings• Represented Infinity Technology at various company trade-shows, industry briefings and the New Mexico Tech Mechatronics Engineering Industrial Liaison Group• Identified and evaluated business opportunities utilizing government websites and contracting officers

Albuquerque, New Mexico Area

• Managed Kemtah’s computer training and certification business in New Mexico and• Doubled revenue from our key government client in New Mexico through needs analysis and adapting courses• Supervised 20 employees, monitored productivity and administered division’s fiscal budget• Sold a $10M sole-source IT applications and hardware training program contract to a National Laboratory• Implemented a paradigm model shift on delivering off-site training services, by creating a dynamic classroom model that could be utilized for workforce training which increased profitability• Simultaneously led both Marketing and HR teams, per the owner’s request, during the company’s restructuring• Increased employee satisfaction with implementation of independent survey results and company initiatives• Designed and implemented all aspects of a start–up corporate call center to support company branch locations for recruiting, staffing and inside training sales• Awarded The Kemtah Group, Inc. Outstanding People Exceptional Job for exceptional service, demonstrating work beyond expected job responsibilities and effort

Albuquerque, New Mexico Area

• Managed outbound and inbound telephone/fax sales to licensed eye care practitioners for the company's contact lens products, in the United States and Canada• Exceeded sales and service objectives for a team of 21 staff, to help provide Sunsoft with double-digit growth, even in a flat market• Restructured a custom automated prospect and customer communication system and CRM to provide increased efficiency and search capabilities