Technical support to all school staff, students and parents. Troubleshooting and follow-up until resolution. Facilitating training sessions and developing tutorials about new tools, procedures and best practices as a preventive approach.On-site/remote installation, configuration, maintenance and update of software, applications and Operating Systems, mostly Windows and Apple platforms.Administration of tickets and inventory via Asset Management System (Lansweeper).Management of… Show more Technical support to all school staff, students and parents. Troubleshooting and follow-up until resolution. Facilitating training sessions and developing tutorials about new tools, procedures and best practices as a preventive approach.On-site/remote installation, configuration, maintenance and update of software, applications and Operating Systems, mostly Windows and Apple platforms.Administration of tickets and inventory via Asset Management System (Lansweeper).Management of subscriptions and renewals of general and educational software school wide.Development of innovation projects and integration of technology in classrooms.After School Activities club leader: Makers Club, Robotics Club, 3D printing/design Club, Video game design Club, DIY Club, etc.Participation in the implementation and administration of new Student Information System (PowerSchool), Learning Management System (Schoology) and Admissions System (Enrollment Express). System configuration and administration. Data migration. Users administration. Scheduling. MBA Reporting. Data export and import. End user support and training.Operation and configuration of: live streaming systems, professional drone, 3D printers, laser cutter, professional cameras/camcorders, educational robots, virtual reality system, audio and video systems in general. Technology coordinator for SSAT, SAT and ACT exams. Show less

Online Hardware Store (SME). We commercialize custom-made toolkits to perform all sort of tasks, be it home, professional, amateur or hobby. Our primary sales channels are social networks and e-commerce websites. Our operational range is the north area of Greater Buenos Aires and we usually deliver our orders nationwide by courier service or local post.

Moras Aberturas is a wood and aluminum windows and doors manufacturer, it also commercializes framing systems, curtain wall façades, structural glazing systems and solar shading systems. As a Sales Engineer, I provided commercial assessment to customers visiting our showroom, with subsequent follow up via phone and email. Provided technical advice to architects and architecture studios along with the required technical documentation. Budgeting for residential and large construction projects… Show more Moras Aberturas is a wood and aluminum windows and doors manufacturer, it also commercializes framing systems, curtain wall façades, structural glazing systems and solar shading systems. As a Sales Engineer, I provided commercial assessment to customers visiting our showroom, with subsequent follow up via phone and email. Provided technical advice to architects and architecture studios along with the required technical documentation. Budgeting for residential and large construction projects, including full costs calculation for public tender and large-scale projects. Negotiation and closing of commercial deals. Post-Sales follow up, coordination and allocation of resources to fulfill conditions and meet deadlines. Software: OpenTango, WinMaker, Excel. Show less

RepClean is a SME dedicated to reparation and maintenance of curtains, blinds and sunshades.Initial assembly of computer and networking equipment necessary to start the business.Administrative assistant: service orders quotations, service orders follow-up ensuring to meet deadlines, supplies orders, diagram sketching, invoicing, etc.Business planning to improve overall performance: workshop organization, distribution modification, addition of new equipment, design and building of… Show more RepClean is a SME dedicated to reparation and maintenance of curtains, blinds and sunshades.Initial assembly of computer and networking equipment necessary to start the business.Administrative assistant: service orders quotations, service orders follow-up ensuring to meet deadlines, supplies orders, diagram sketching, invoicing, etc.Business planning to improve overall performance: workshop organization, distribution modification, addition of new equipment, design and building of new workstations.Sales representative: search and contact of potential clients, arranging meetings, negotiation, closing deals. Show less

Layer 3 tech support to clients located in NAR and CALA regions. High priority and critical case handling. Localization, diagnosis and resolution of issues remotely through elaboration of dedicated action plans. Coordination and assignment of resources in situations that require engagement of technical resources from other areas or teams. RCA (Root Cause Analysis) elaboration. Capture and analysis of sniffer traces and logs. Avaya Unified Communications products family support:… Show more Layer 3 tech support to clients located in NAR and CALA regions. High priority and critical case handling. Localization, diagnosis and resolution of issues remotely through elaboration of dedicated action plans. Coordination and assignment of resources in situations that require engagement of technical resources from other areas or teams. RCA (Root Cause Analysis) elaboration. Capture and analysis of sniffer traces and logs. Avaya Unified Communications products family support: servers/PBX; media gateways; Analog, digital and IP phones; Communication Manager Software (Linux Red Hat distribution); Softphone Applications (IP Agent, One-x Agent, One-x Communicator and IP Softphone). Skills: Networking; Call Center configuration/administration; TCP/IP, ISDN, H.323, H.248, SIP protocols; routers/switches configuration; integration with different products within the Avaya family; integration with third party equipment or applications (IVR, Call Recorders, Call Management System, CTI applications). Show less

MCDI's main activity is the manufacture of alarm receivers and the development of monitoring software. Leader of a team of 3 people . Technical support to Latin America clients via phone, email and remote connection. Translation of technical documentation and brochures. Software testing and error reporting. Development of installation and configuration manuals.

Software and hardware support via telephone, email and remote connection to clients nationwide. Programming, operation and testing of: alarm panels; alarm receivers; motion, smoke and glass break detectors; access control; surveillance and dome cameras; DVRs; CCTV equipment. Development of installation and configuration manuals. Organization and participation in technical sessions for clients.

Outsourced technical support and customer service representative for Tracfone Wireless, a US prepaid cell phone company.