Gaston Perez

Gaston Perez Email and Phone Number

Knowledge Management - Senior Associate @ JPMorganChase
Avellaneda, AR
Gaston Perez's Location
Avellaneda, Buenos Aires Province, Argentina, Argentina
About Gaston Perez

Leadership on IT organizations and multidisciplinary teams on delivery/infrastructure/support. ITIL certified. English/Spanish bilingual competence, verbal and written. Handling of critical situations and used to provide innovative solutions focused on client’s requirements and satisfaction. Experienced in process updates, documentation, reports and presentations for internal and external usage. SCRUM master. Timelines and goals oriented. Multicultural people skills.

Gaston Perez's Current Company Details
JPMorganChase

Jpmorganchase

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Knowledge Management - Senior Associate
Avellaneda, AR
Employees:
213060
Gaston Perez Work Experience Details
  • Jpmorganchase
    Knowledge Management - Senior Associate
    Jpmorganchase
    Avellaneda, Ar
  • Asociación Civil Soles En El Camino
    Technical & Process Consultant
    Asociación Civil Soles En El Camino Jun 2017 - Aug 2017
    City Of Buenos Aires
    Technical tools and internal processes implementation.
  • Hewllet-Packard Enterprise Services
    It Service Delivery Consultant- Several Roles
    Hewllet-Packard Enterprise Services Aug 2007 - Jan 2015
    Buenos Aires And Córdoba
    This position refers to a strategic approach for designing, delivering, managing and improving the wayinformation technology (IT) is used within an organization. The main goal of the position is to ensurethat the right processes, people and technology are in place so that the organization can meet itsbusiness goals. SLAs, OLAs, KPIs. Change, Incident & Problem Management. PMO. Trainer. Processesupdates and documentation. Reports & presentations.Clients assigned: American Airlines, Sabre, Alcatel Lucent, Delphi, Mass Mutual, ArcelorMital, amongothers. Language used: English (verbal and written).
  • Prima Sa
    Help Desk Specialist
    Prima Sa Oct 2006 - Mar 2007
    Ciudad Autónoma De Buenos Aires
    Internet service provider company. General assistance to internet users (connectivity, modem/router configuration, passwords, speed verification, etc).
  • Teleperformance
    Telephone Customer Care
    Teleperformance Dec 2003 - May 2006
    Buenos Aires
    Spain cell phone company. Off Shore. Telephone customer care. Spain cell phone company. Off Shore. Tasks: General assistance. Billings. Offers to clients likely to cancel service. Sales of additional products. Back Office. Technical assistance.

Frequently Asked Questions about Gaston Perez

What company does Gaston Perez work for?

Gaston Perez works for Jpmorganchase

What is Gaston Perez's role at the current company?

Gaston Perez's current role is Knowledge Management - Senior Associate.

Who are Gaston Perez's colleagues?

Gaston Perez's colleagues are Akshat Patel, Michael Peters, Joseph Gregory, Marae Castaneda, Vivienne Chang, Eoin Mc Cormack, Christopher Sanjurjo, Cfa.

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