Bedan Gathua Email & Phone Number

Nairobi County, Kenya

Avenue Hospital- Thika

• Assess and enhance branding strategies, orchestrating patient experience initiatives.• Spearhead business development efforts to onboard and service new and existing corporate clients.• Coordinate CSR initiatives and cultivate strong relationships with stakeholders.• Regular reporting on key performance metrics to derive data-driven insights that inform strategic decision-making.• Drive professional development and training programs for staff, focusing on product knowledge plus content curation for Groups' social media platforms.

Avenue Hospital, Parklands

• Coordinated a dynamic team of data preparation and control operators, orchestrating viable public policy with the Ministry of Health.• Managed resources effectively, ensuring seamless operations and contributing to the team's overall success.• Achieved a notable 10% increase in data entry efficiency and a considerable decrease in errors, showcasing a commitment to continued improvement coupled with on time reporting.

Muthithi Place; Avenue Healthcare Nairobi Clinics

• Orchestrated successful client acquisition resulting in a 20% increase in client footfall quarterly and a measurable enhancement in Avenue Healthcare's brand recognition.• Executed corporate mapping and market analysis in various demographics to derive insights for business decision making. • Achieved partner relationship management through dynamic campaigns and medical wellness initiatives achieving viable engagements.

Nairobi, Kenya

• Spearheaded transcription and captioning of global corporate content employing a collaborative approach with AI for nuanced voice understanding.• Conducted detailed research, ensuring precise transcriptions and contributing to iterative feedback processes.• Developed and implemented rigorous proofreading processes, maintaining high-quality standards for an optimal viewer experience.• Demonstrated exceptional time management within a dynamic, result-oriented team, meeting tight deadlines for high-profile projects.