Tina Jacobs Email and Phone Number

Serve as the compliance lead for government funded construction projects ranging in size from $10-$90 million in contract value. Collaborate with various departments to integrate compliance considerations into business processes. Establish streamlined processes for accurate and timely compliance reporting. Reduce reporting errors and improve data accuracy. Conduct in-depth investigations into compliance violations. Maintain key performance indicators and metrics to track compliance performance.• Lead project team training efforts and subcontractor government compliance trainings.• Process innovation and improvement. • Maintain prevailing wage documentation, identifying/resolving common prevailing wage issues. • Review owner contract documents, subcontractor documents and plans for non-compliance.• Conduct labor observations and interviews for all tiered subcontractors. • Collect and review certified payroll, tracking and resolving deficiencies.

Supported business requirements gathering and documentation for medium to large scope tasks. Collected data, developed strategies, proposed solutions, and offered guidance in establishing and improving internal processes and operational efficiencies for small businesses.

Streamlined complex, cross-functional operational processes that boosted product output and increased revenue. Remotely led an international team of six spanning across three continents, providing technical support that saw improved response times and positive customer experiences. Delivered analyzed data and actionable insights weekly to the executive team to inform decision making. • Managed Jira ticketing system and administrative functions involving creation and management of projects, workflows, schemes, custom fields, security permissions and reports. • Identified trends of defects and bug fixes.• Oversaw the daily ingestion, processing, and metadata transfers of files in AWS cloud environment. • Provided EDI support with the setup of new customers, mapping issues, troubleshooting, and testing with trading partners. • Created, documented, and implemented departmental policies and procedures easy to adhere to.• Promoted to a role of increasing accountability due to a solutions-focused approach, my communication techniques, and collaborative problem-solving. • Cataloged and submitted bibliographic records to OCLC for inclusion in the WorldCat database.

Influenced change through review of business needs, key initiatives and recruiting practices. Promoted customer focus, resulting in increased positive candidate experiences and improved hiring manager interactions. Recommended and implemented time and money saving efficiencies that optimized team productivity. Quickly built rapport as a trusted teammate through fast turnaround on deliverables, data input with100% accuracy, and successfully meeting team/organizational goals and project milestones.• Conducted full cycle recruitment activities, and facilitated on-boarding and offboarding procedures. • Easily explained routine/complex HR topics, becoming a trusted, confidential source and advisor. • Regularly spearheaded workshops about workplace processes, product and service improvements, and regulatory compliance.• Developed and implemented procedures, processes, and controls for globally distributed teams.• Coached, trained and supported team members on key initiatives related to company functions.• Defined strategies for policy creation, updates and documentation.• Conducted internal audits.• Provided backup helpdesk support.