•Led the transition from Dojo to React framework in a two-year project, resulting in improved performance and faster development cycles.• Enhanced the frontend testing framework by integrating Jest, increasing test coverage from 20% to 80%, significantly improving application stability and reducing debugging costs.• Spearheaded the transition from a monolithic front-end to a micro frontends architecture, implementing automated pipelines and independent environments… Show more •Led the transition from Dojo to React framework in a two-year project, resulting in improved performance and faster development cycles.• Enhanced the frontend testing framework by integrating Jest, increasing test coverage from 20% to 80%, significantly improving application stability and reducing debugging costs.• Spearheaded the transition from a monolithic front-end to a micro frontends architecture, implementing automated pipelines and independent environments, resulting in faster build cycles and quicker time- to market for features.• Designed and implemented reusable middleware components in C# for a .NET-based microservices architecture, reducing code duplication by 40%.• Implemented robust authentication mechanisms in .NET using OAuth2 and JWT, enhancing application security and user experience.• Created unit and integration tests using NUnit, achieving 90% code coverage and ensuring robust functionality across critical components in a .NET-based microservices architecture.• Developed accessible interfaces in compliance with WCAG AA standards, designing features that supported screen reader use and enhanced usability for individuals with disabilities.• Managed version control with Git, configured Azure DevOps pipelines, and implemented CI/CD workflows to ensure seamless deployment and system reliability.• Led the design and development of scalable software solutions by translating business requirements i into technical specifications.• Participated in the architectural design, review, and implementation of production-quality features while contributing to decisions for building scalable solutions by engaging with the product team, designers, and developers to enhance system flexibility and performance.• Collaborated with cross-functional teams to program and implement solutions, maintaining best practices in software design patterns, system integration, and performance optimization. Show less

•Achieved Life works recognition milestone and excellent customer quality score, for providing top level assistance to clients as well as team members; Noted for stellar customer service management skills.•Established as a recognized Subject Matter Expert (SME) across multiple Dayforce modules such as WFM, Payroll, HR, and Recruiting, enhancing module functionality and user experience.•Addressed a critical payroll disruption caused by the accidental reopening of a closed payroll period;… Show more •Achieved Life works recognition milestone and excellent customer quality score, for providing top level assistance to clients as well as team members; Noted for stellar customer service management skills.•Established as a recognized Subject Matter Expert (SME) across multiple Dayforce modules such as WFM, Payroll, HR, and Recruiting, enhancing module functionality and user experience.•Addressed a critical payroll disruption caused by the accidental reopening of a closed payroll period; collaborated in developing SQL scripts and utilized support application data to accurately restore lost payroll records and reports. Meticulous recovery and validation not only reinstated system integrity but also demonstrated exceptional problem-solving under pressure, earning commendation from the Director of Operations for minimizing potential disruptions.•Resolved a complex, months-long entitlement policy issue affecting a client's ability to manage employee holidays and time-off; conducted a thorough needs assessment while maintaining transparent and proactive communication. Actions not only restored the client’s functionality but also transformed client’s dissatisfaction into commendation, leading to a direct request for my personal oversight on future cases.•Proactively cleared a backlog of old pending cases in the support queue by prioritizing based on urgency and impact to meet stringent service level agreements; employed systematic case analysis, solution delivery, and proactive customer communications. Actions improved team efficiency and customer satisfaction, enabling a focused approach to new cases.•Assisted clients with troubleshooting and successfully managed the integration of Secure File Transfer Protocol between the Ceridian Dayforce application and third-party vendors, ensuring seamless data exchange and process efficiency. Show less

•Developed and maintained websites utilizing PHP, JavaScript, WordPress, and Drupal, leveraging cutting-edge features and updates inherent to each platform.•Collaborated with senior developers to design and implement scalable and maintainable software solutions.•Participated in code reviews to improve code quality and ensure adherence to coding standards and best practices. Assisted in troubleshooting and debugging issues in production and development environments.•Actively… Show more •Developed and maintained websites utilizing PHP, JavaScript, WordPress, and Drupal, leveraging cutting-edge features and updates inherent to each platform.•Collaborated with senior developers to design and implement scalable and maintainable software solutions.•Participated in code reviews to improve code quality and ensure adherence to coding standards and best practices. Assisted in troubleshooting and debugging issues in production and development environments.•Actively contributed to team discussions and brainstorming sessions to enhance product functionality and UX. •Engaged in continuous learning and professional development to stay updated with emerging technologies and industry trends.•Supported the deployment process and contributed to the deployment scripts for seamless application releases. •Documented technical specifications and user guides to facilitate knowledge sharing and onboarding of new team members. Show less