Gaurang Bhatt Email & Phone Number

Ahmedabad Area, India

LogicRain Technologies is one of the Most Reputed Pure-Play Salesforce/Force.com Development and Consulting Company with over 14+ years of experience in Cloud Computing and CRM Solutions.• Building and growing the volume of new client Salesforce.com engagements for LogicRain's key offerings, including projects, service contracts and efforts such as user adoption.• Responsible for client satisfaction through quality of interaction and performance of project teams.• Growing revenue with existing clients through building trusted, long term relationships.• Creation of sales documents including Statements of Work and Term Sheets.• Provide thought leadership around establishing Salesforce.com Development and Training programs at LogicRain.• Serving as a mentor to others involved in the sales process.• Developing a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.• Developing and maintaining relationships with new and/or existing customers and other key industry representatives. • Perform market and competitor analysis.

Ahmedabad Area, India

• Maintaining client relationship through effective communication management and supporting organization for strategic planning, sales support and revenue growth.• Playing an advisory role in dealing with the customers issues related to the software product.• Provide Technical Support/Training to multiple direct clients and resellers utilizing software product.• Playing an advisory role to deal with customer’s problems and solutions by solving and troubleshooting with issues reported by them.• Understanding and logging Customer’s issues and escalating it to relevant people within the organization. • Giving them demonstration about product and training them about its functionality and handling their queries.• Understanding customer’s requirement and configuring it accordingly to provide best solutions of software product.• Scheduling Web-based Workshops and to educate the users on the fundamentals of software product. • Preparing Computer Based Trainings and Self-Paced Learning Guides to train the end users about the product.• Conducting Training and Orientation programs for new hires.

Mba, Marketing

International Marketing, Consumer Behaviour, Service Marketing, Strategic Brand Management, Marketing Research, Sales and Distribution.

Bca, Computer Programming, Specific Applications, A++