Oversee and coordinate the daily activities of the Human Resources team consisting of 4 members.Manage the recruitment process, including job postings, interviewing, and hiring new employees. Prepare and analyze HR metrics and reports for management. Mediate conflicts between employees and between employees and management. Ensure compliance with labor laws and regulations. Contribute to the development and implementation of HR strategies and initiatives aligned with the overall business strategy. Oversee employee performance reviews and provide guidance on performance improvement plans. Implementing Bonus reward programs for 400+ drivers using data analysis and advanced MS Excel.Creating automated forms for organization using Microsoft Forms and Microsoft Power Automate.Coordinated and facilitated various office activities and events to foster team cohesion and boost employee morale.

Provide first-level support to employees on HR-related queries and concerns through various channels (email, chat, phone).Assist in the onboarding process for new hires, including paperwork, orientations, and initial training.Manage and update employee records in our HRIS system to ensure accuracy and compliance.Administer benefits programs, including enrollments, changes, and terminations, and act as a liaison between employees and benefits providers.Assist in coordinating HR projects, initiatives, and programs, ensuring they align with company objectives.Facilitate the offboarding process, including exit interviews, documentation, and final checks.Support in organizing and conducting HR-related training and development programs.Contribute to the development and maintenance of HR policies, procedures, and documentation.Collaborate with the HR team on various HR initiatives, such as performance management, employee engagement, and talent acquisition.Issuing Job Letters, Experience letters and Insurance letters as per employees requirements.Stay updated on HR best practices, legal compliance, and industry trends.

Providing Analytics on number of loads delivered in a month and number of loads billed in a month using Microsoft excel and SharePoint.Creating Separate reports for Dispatch team, Billing team, CFO and CEO with statistics on number of loads delivered in a month and number of loads billed in a month and providing solution on how we can improve on it.Worked in a project to automate the TMW software where system updates itself when a driver reaches its destination. Helped in Geo-fencing the locations and updating exact coordinates of the map into the system.Implementation of Microdea’s Synergize desktop software and testing the software on all the grounds. Updating of bugs and errors in the software.

Review and verify proof of delivery documents, including invoices, receipts, and delivery notes, to ensure accuracy and completeness for Billing Team.Accurately record delivery information in the company's systems or databases.Maintain organized and up-to-date records of deliveries and related documents.Investigate and resolve discrepancies or issues related to deliveries, such as missing or damaged items, delays, or incorrect shipments.Generate regular reports on delivery performance, including delivery times, completion rates, and any delivery-related issues.Provide insights and recommendations for improving delivery processes.Maintain a record of all delivery-related documentation for audit and compliance purposes.Identify areas for process improvement and efficiency in the delivery process.Dealing with other Carriers for better compliance on deliveries.Collaborate with relevant teams to implement improvements.

Tracking the records and expiration dates of driver’s license, work permits and commercial drivers abstract of the company drivers and updating the same to the drivers to renew it for seamless work.Tracking the status of company drivers not on work for 60 days or more, and updating the same to the CEO, HR and safety department.Reviewing Driver's performance after 7,30 and 60 days of work. Resolving organizational issues of drivers.Critical Event Reporting and reviewing: Over-speeding, Hard Brakes And Stability Control on the road. Issuing warnings to drivers accordingly.Administration of Carrier’s Edge training program. Creating new modules, new profiles and assigning training modules for the employees and drivers of the company.Auditing Fuel Tax report of different states in US and Canada monthly, quarterly and annually.Reviewing Driver Inspections & Violations.Auditing Monthly Maintenance sheet for Owner Operators.Maintaining records of annual commercial vehicle inspection for all the trucks.

Assistant Article writing of 100-300 words for multiple articles. Solution Writing on the subjects of Mathematics, General Studies and Logical and Reasoning questions on a Squibb's website.

Surveying the market shops about FMCG products for a major project provided by a big FMCG company. Keeping and updating the record of the work to the Technical team for the project. Geo-fencing the location of the shops in the company-built mobile application for a smoother supply chain.