● Developed and designed critical software products for educational purposes for NMIMSUniversity’s distance learning platform.● Managed development milestones from initial steps through final delivery.● Gathered and defined customer requirements to develop clear specifications for projectplans.● Coordinated project planning and execution with team members and team leads, achievingproject milestones 20% faster.● Developed product documentation to communicate upcoming features and products tointernal teams.● Liaised with clients to better understand business needs and current market landscape,driving a 15% increase in customer satisfaction.● Identified and addressed operational inefficiencies and implemented process improvementsacross the organization.● Developed and executed the overall technology strategy and roadmap, leading to a 30%increase in user engagement.● Ensured data security and privacy compliance in line with industry standards.● Collaborated with stakeholders to gather requirements and define technical specifications,resulting in a 25% improvement in project delivery time.● Supported the executive team in setting strategic priorities.● Provided direct support to the CEO, including preparing reports, presentations, and briefingsfor executive meetings.● Oversaw and managed key projects and initiatives, ensuring timely and successfulcompletion.● Facilitated effective communication between the executive team and other departments.● Conducted research and analysis to support decision-making processes and providedrecommendations.● Served as a liaison between the executive team and stakeholders, building and maintainingrelationships.● Led and mentored cross-functional teams, fostering a collaborative and productive workenvironment.● Monitored and reported on the progress of strategic initiatives, ensuring accountability andtracking key performance indicators (KPIs).