As a Customer Service Representative at Midland Credit Management, an Encore Capital Group Company, I contributed to the company's mission of helping consumers resolve their financial obligations. I applied my skills in customer service, operations, and sales to negotiate payment plans, handle inbound and outbound calls, and maintain accurate records. I also demonstrated my ability to work with diverse clients, communicate effectively, and resolve issues efficiently. With over 1.5 years of experience in the customer service field, I am passionate about providing excellent service and building rapport with customers. I am eager to join a team that values customer satisfaction, collaboration, and innovation.
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Customer Service RepresentativeMidland Credit Management, An Encore Capital Group Company Oct 2009 - May 2011India
Gaurav Jaswal Education Details
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St Pauls School IndiaHotel Management Graduate
Frequently Asked Questions about Gaurav Jaswal
What is Gaurav Jaswal's role at the current company?
Gaurav Jaswal's current role is Customer Service Rep | Sales, Customer Service Operations.
What schools did Gaurav Jaswal attend?
Gaurav Jaswal attended St Pauls School India.
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Gaurav Jaswal
Mie Ll Contract Administration & Claims Management || Dispute Resolution|| Arbitration|| Quantum Analyst|| Google Certified Project ManagerGreater Delhi Area1tataprojects.com -
Gaurav Jaswal
Faculty Fellow (I-Hub)@ Indian Institute Of Technology Mandi; Postdoc@ Indian Institute Of Technolgy DelhiMandi1hotmail.com -
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