Gaurav Kumar Email & Phone Number

Noida, Uttar Pradesh, India

Proficient in drive test tools (TEMS, MapInfo) and network planning tools.Strong understanding of RF principles, antenna systems, and propagation models.In-depth knowledge of 2G, 3G, 4G, and 5G network architectures and protocols.Expertise in network optimization strategies, parameter tuning, and interference mitigation.Assisted in troubleshooting and resolving complex network issues by providing insightful data-driven recommendations.Monitored key performance indicators (KPIs) to proactively identify network degradation andimplement corrective actions.Conducted frequency planning, interference analysis, and parameter tuning to improve networkperformance and reduce interference.Implemented advanced optimization techniques to enhance network performance, reducedropped calls, and improve data throughput.

Noida, Uttar Pradesh, India

Manage inbound and outbound communication with parents and students, while establishingand maintaining strong rapport with them.Documenting and maintaining accurate records of customer interactions, technical inquiries,and resolutions in a PRM or ticketing system.To ensure students' satisfaction, sorting out the student’s and parents’ queries. Lead themaccordingly if they come across any ambiguity.

Noida Sector 58

B.Tech, Computer Science

Intermediate, Science